Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1011 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Vortex Plus 10 Quart Air Fryer Oven's ease of use, cooking performance, and size. Many appreciate the rotisserie and the large capacity, finding the rotating basket to be a helpful feature. However, customers are negative about the appliance's noise level and the perceived low quality of the door. Some also reported an unpleasant odor during initial use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,011 reviews
  • Rated 2 out of 5 stars

    Not as good as a deep frier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the unit multiple times on various foods. Not close to the deep frier

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth buying broke within 2 months with light use. Local best buy was no help with warranty.

    No, I would not recommend this to a friend
    • Brand response from Instant Brands Support
      Posted .

      We're sorry to hear that. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.

  • Rated 1 out of 5 stars

    LCD Screen doesn't work.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LCD screen doesn't work and cannot be viewed. I USE air fryers outside, due to the heat off the unit, but you cannot see the LCD screen. The light is too dim.

    No, I would not recommend this to a friend
    • Brand response from Instant Brands Support
      Posted .

      Hi LaneK. ​​​​​​​We are sorry to hear that it is not functioning as intended. We would be happy to help if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage may be needed. If you are interested, please contact us via the Instant Home website.

  • Rated 1 out of 5 stars

    Arrived DOA

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived DOA, had to repack and return to the manufacturer. Was actually happy it was broken as it was much larger and bulkier than I expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably Got a Defective Unit

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this unit since the smoke was leaking out of the unit. It was also making knocking sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Buttons never worked right. There was plasic sticking out from under the top and it started shorting out after the return time was up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the machine is very cheap., i prefer my old Philips airfryer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just sidntblike the size of it. Too small. Other than that it does the job

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Broke Timer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First year I bought it the display went out , I wouldnt buy another for that reason, cant see the timer so have to keep checking or adding more time so I dont over/under cook my food.

    No, I would not recommend this to a friend
    • Brand response from Instant Brands Support
      Posted .

      Hello TiffanyP. We're sorry to hear that. We'd be happy to lend a hand if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage is needed. If you're interested, please contact us via the Instant Home website.

  • Rated 1 out of 5 stars

    DOA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Returned and bought an other brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged on arrival

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as soon as I unboxed it a piece broke off and fell out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Air Fryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Airfryer it is easy to operate. Doesn’t take up too much room. Love that you can cook a whole chicken . Food is delicious!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    my good helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very ease to use the side is perfect even i can put a small chicken to do french fry nice also

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Great replacement for multiple appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift. The recipient loves it and uses it almost daily. No complaints. I would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Air Fryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most fantastic air fryer that we have had. Unplug it when you’re done and it will last a good long time. It is very easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Vortex air fryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pot is fantastic, cooks quickly, thoroughly and is the perfect healthy alternative to fatty foods. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Wonderful Vortex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love how you can cook anything in mintues and it comes out delicous not dryed out. My daufhrer loves using the vortex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the simplicity of our air fryer and how easy it is to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The first one I bought did come damaged but the replacement process was easy. Still works great 3 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Instant Pot!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Instant Pot for the money. Excellent features and has proven itself within the short time I have had it.

    I would recommend this to a friend