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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1212 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,212 reviews
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a ok product not worth money like other product . But it’s cheaper than other product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not used

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn'nt use it. Didn't install it. Installed malware bytes instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Usual subscription antivirus suite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical antivirus suite with average price. Simple and clean user interface.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trend macro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it works. But like most, it slows your computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, constant reminders and the 2 extra devices lost coverage within 3 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TREND MICRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do I need this if I have WEBROOT ? I need to find out?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trend micro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s there, it seems like it works fine, nothing too exciting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to protect your computer. Hasn’t ever failed me. It helps of course if you don’t allow your kids on your computer, God knows what they’re looking (hint, hint).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never found the need to use it. Try it if you are getting it for free

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth spending money on. I tried the year, but when the year was up it just charged me without asking if I wanted to. Windows defender is plenty, as long as you don’t click on anything you don’t know about you’ll be okay. From my experience Macs don’t get viruses and the like as easy as PCs.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer to use a different security program, Bumper. trend-micro

  • Rated 3 out of 5 stars

    Virus free

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this to a friend and they have no complaints

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average anti virus, but I prefer karspersky, that all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it seems to work, but lots of notification pop ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. The notifications can get a little annoying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mistake on my part

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how the security company AND Best Buy both came at me to renew as my service was about to expire. I renewed the version that wasn't working for me, and then had to purchase one that did. Thanks to Best Buy for helping to cancel out the charges for the renewal that didn't work for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I did not want this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appears once you use the Trend AV software they auto Renew it without your permission. Not cool.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trend Micro Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, and seems to take forever to load when starting computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised and had no issues with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure it does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no feed back when there may be an issue cant fix problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes everything slow to load. Not happy with product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think this is worth purchasing. Security is questionable.

    No, I would not recommend this to a friend