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Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1212 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,212 reviews
  • Rated 3 out of 5 stars

    Usual subscription antivirus suite

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical antivirus suite with average price. Simple and clean user interface.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trend macro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it works. But like most, it slows your computer

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus free is the way to be and a tend micro life for me! Garrr!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TREND MICRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do I need this if I have WEBROOT ? I need to find out?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never found the need to use it. Try it if you are getting it for free

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth spending money on. I tried the year, but when the year was up it just charged me without asking if I wanted to. Windows defender is plenty, as long as you don’t click on anything you don’t know about you’ll be okay. From my experience Macs don’t get viruses and the like as easy as PCs.

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you prefer to use a different security program, Bumper. trend-micro

  • Rated 3 out of 5 stars

    Virus free

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this to a friend and they have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qorks really well and fairly decent price. Pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average anti virus, but I prefer karspersky, that all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mistake on my part

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how the security company AND Best Buy both came at me to renew as my service was about to expire. I renewed the version that wasn't working for me, and then had to purchase one that did. Thanks to Best Buy for helping to cancel out the charges for the renewal that didn't work for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trend Micro Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, and seems to take forever to load when starting computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure it does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no feed back when there may be an issue cant fix problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think this is worth purchasing. Security is questionable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good security.... still getting viruses..not covered all security

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes everything slow to load. Not happy with product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the purchase not great. Prefer Norton Virus!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Anti Virus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I didn’t load the program because I had a subscription to anti virus vendor. The one thing I didn’t like was my credit card was charged a renewal fee even though I never loaded the program. Best Buy was good at resolving the issue

    No, I would not recommend this to a friend
    • Brand response from Trend Micro
      Posted .

      We're sorry to hear that you did not receive information about your Trend Micro security subscription, Chicago. To update or change your subscription, please contact Geek Squad support. trend-micro

  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do much protecting. Also it not that clear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good for your basic internet protection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    autorenewal issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6months Auto renewal is not opted but charged on my card.

    No, I would not recommend this to a friend