Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1212 reviews
(1,212 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the purchase not great. Prefer Norton Virus!
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good security.... still getting viruses..not covered all security
I would recommend this to a friendRated 2 out of 5 stars
Anti Virus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I didn’t load the program because I had a subscription to anti virus vendor. The one thing I didn’t like was my credit card was charged a renewal fee even though I never loaded the program. Best Buy was good at resolving the issue
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you did not receive information about your Trend Micro security subscription, Chicago. To update or change your subscription, please contact Geek Squad support.
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to do i would recommend.
I would recommend this to a friendRated 3 out of 5 stars
Ok product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t do much protecting. Also it not that clear.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for basic protection
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good for your basic internet protection
No, I would not recommend this to a friendRated 3 out of 5 stars
autorenewal issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6months Auto renewal is not opted but charged on my card.
No, I would not recommend this to a friendRated 3 out of 5 stars
Virus protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safer knowing I have the protection. Easy to install.
I would recommend this to a friendRated 5 out of 5 stars
Great internet Security for the Samsung Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This internet security came with my mom's Samsung Tablet as a promotion, and we just kept the subscription going since 2020.
I would recommend this to a friendRated 3 out of 5 stars
Never activated it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all Apple products and never had to activate it
No, I would not recommend this to a friendRated 3 out of 5 stars
Antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good protection but it’s way to expensive find better
No, I would not recommend this to a friendRated 2 out of 5 stars
Product is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem with the product easy to install works fine. the thing that I don't like is the automatic yearly subscription you have to pay attention and cancel it or you will be charged automatically
No, I would not recommend this to a friendRated 5 out of 5 stars
Yearly renewal Trend Micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be renewing this each year. I dont worry about viruses and feel my personal information is secure
I would recommend this to a friendRated 2 out of 5 stars
Not so great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this product for a number of years but I became dissatisfied with the level of customer service. Although the price is fair, there are similar-priced products with better customer service and technical support
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you prefer a different security program, WebMaster3.
Rated 5 out of 5 stars
Valuable subscription
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this product for many years. My laptops are good protection against unwanted websites.
I would recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want it and best buy automatically charged me for it because I got it as a free item last year. So I was re enrolled. Remember when they say nothing is ever free.. well they're right.
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We're sorry to hear that you were not satisfied with your Trend Micro subscription, Kryptonite.
Rated 5 out of 5 stars
Like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it a lot, enjoy the east of using it. It’s good products and what’s very well. 
I would recommend this to a friendRated 4 out of 5 stars
Good product, painful to renew.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitoring software, but boy was it a pain to renew. You'd think they would make that process easier.
I would recommend this to a friendRated 5 out of 5 stars
Must have software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and always does a great job working in the background.
I would recommend this to a friendRated 2 out of 5 stars
DID NOT ORDER IN STORE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While checking my purchases on line I saw that it said I purchased this in the store ----- NO WAY -I have never been to that state and are wondering WHY is says that
No, I would not recommend this to a friendBrand response from Trend Micro
Posted .We recommend that you contact Geek Squad support to get the information about this Trend Micro security subscription if you did not purchase it.
