Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-146 of 146 reviews
  • Rated 5 out of 5 stars

    makes my computer safer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great way to protect my laptop and is easy .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Automatically charged

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just noticed this on my order status like I wanted this for something. I guess I’ve been getting automatically charged for this for some time now. Very unfortunate.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It's possible that you signed up with auto-renewal when purchasing a computer through BestBuy. If this was accidental and unwanted, please contact BestBuy support directly or visit your nearest retail location. Webroot

  • Rated 1 out of 5 stars

    I don't have this prduct

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm billed for this antivirus since long time but the device was broken long time. I need to stop this service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issedpay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get billed for this every year without wanting it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    No idea what this is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time my account shows me buying this from a store no where near me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to stop re-occurring charges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to cancel re-occurring charges. Very poor customer service.

    No, I would not recommend this to a friend