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Customer reviews

Rating 4.6 out of 5 stars with 4029 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,029 reviews
  • Rated 3 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of resources to update. Can use on multiple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this works, but cannot really tell if it actually does. Hoping for the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AV!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really have not explored this product much but it works well for my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a computer? Get Webroot!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot image owning a computer and not having it protected by Webroot. We have had Webroot for the last 6-7 years and since that time we have experienced zero problems with virus or hacking of our computers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They overcharged me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I initially set up my webroot (originally had Kaperskys but Best Buy no longer was using this product/company) I was given the discounted price of $29.99. Now, on my first automatic renewal, I was charged $53.99! Not happy about being overcharged and not exactly happy with the service of webroot for that kind of price. Will have to look into further and maybe find another antivirus provider.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for.   We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 3 out of 5 stars

    Not recommended by Best Buy anymore ?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problematic downloads from unknown sources. File uninstallation always an unwelcome necessity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WebRootIsTheBest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this every year and why wouldn't I get it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok but certainly not the best . Considering the price I have no complaints .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its simple to use and easy to follow but what I hate is that u must give them a cc in order to activate it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot FREE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty ok. I would buy again for a basic P.C.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I paid for a yr and when I run it it tells me I have to pay more for full protection

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canceled the order, I did not find it useful for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CustomerService

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me an LG microwave the was damaged. The box was torn on one corner and the box had been opened and then resealed with packing tape. This was not a new microwave. And now they expect me to load it into my car and return it. My wife and I are in our mid 70’s and we cannot lift this microwave because it is very heavy. They refuse to come out, deliver a new microwave, and pick up the old They’re customer service is horrible! I will ever do business with them again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best! I would suggest buying Nortons or something similar.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good internet security system.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well. No problems so far. Worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed security for my computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help on how to download this security onto my laptop I think this includes 3 subscribtions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and a good price. Very easy to setup. Wonderful discounts at renewal time too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I activated the key code but I forgot that I had it until I was having computer issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like the auto renew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto renew caught me off guard. I forgot I had it. I wish they would just send a notice vs auto renewing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It changed my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest camera since cameras were invented. So easy my Great Dane uses it on the regular when he’s spying for burglars.

    I would recommend this to a friend