Customer Ratings & Reviews

Great product at a great price. Strongly recommend

This is a great item, it is easy to use it. I really recommend it.

Keeps computer safe, working efficiently and easy to understand.

Webroot security is good and protects many devices as mentioned

I was sent a link to review this product but there is no image and no name of the product. We all get a lot of emails and ones like this are a little annoying. Anyway, I hope I liked whatever product this is that I am supposed to be reviewing.

GOT THIS TO HELP MY COMPUTERS WORKING CAPABILITY AND SAFETY.

The product works pretty good, but I seem to have been upsold multiple redundant versions that just keep automatically renewing. I have tried to discuss with a human several times to resolve the redundancy, merge licenses, or whatever, but am always tole "the system" won't allow them to do that. The employees want to help but the bots that run the place won't let them.

I wish it had better effect on my laptops. It shows the virus but doesn't fix them

great security, works as expected and i use it all the time

Good virus protection that I have installed in the other laptop after I bundled the purchase of this with the Lenova 12" in 2018

My only thing I have a problem is that the subscription doesn't say which tablet, PC or laptop its for. I must have close to 8 subscriptions with geek squad so who knows I know that I'm covered for all of them

When I bought my laptop and associated other items I chose not to go w any ad-ons like extended service plans. Salesman said this antivirus software was automatically included free w all their computers. True enough, but having never heard of it, I never installed (even though it was included free,it was not pre-installed) nor activated it. Instead I went w my old reliable TOTALLY FREE (and very highly rated) Avast. Guess what? At the end of the Webroot free trial period, my credit card was automatically charged over $50 to renew Webroot, EVEN THOUGH I NEVER INSTALLED NOR ACTIVATED the software (and they KNEW it - they sent several reminders to activate my free trial). And I certainly did NOT authorize the automatic charging of the card I used to purchase my computer. I literally had to go to Best Buy's site and stop future renewals of a subscription I never signed up for to begin with. I've recently upgraded a LOT of technology/electronics/appliances, and have been quite pleased with Best Buy (free shipping, or my preferred in-store pickup etc), but if you're buying a computer, I highly recommend that you have them remove Webroot from your invoice even if it's free. Of course if you read the other reviews here you'll see that the Webroot folks are very eager to claim that theirs is the best, totally unique etc. However when I read a bunch of reviews to see if Avast was still the best option for me, I didn't see their product mentioned ONCE. Also note that people who've installed it but later decided to remove Webroot have afterwards been spammed w all kinds of pop-ups on their computers asking them to reinstate (kind of its own annoying virus). McAfee unfortunately came pre- installed on my laptop and does the same thing - very difficult to totally remove (requires Internet research). So unless you want to get a lifetime of spam, do not even accept this "free" trial when purchasing a new computer.

I bought a hp printer that has free ink. I am having some problems keeping it on line but the customer service has walked me through it. It's a good printer but wish I didn't need to keep reconnecting it. Seems like a glitch.

Product loads and sets up fast and runs quickly and quietly as well! Much easier to use than many other products out there!

Good protection for the money. Worth the extra $$$

It does the job great and will always recommend it

Average compared to other equivalent completion antivirus software

Best and easiest automatic renewals. no worries!!

I used and liked but got a new computer and changed again ever time u buy something u get free for 6 month then have to pay would be nice to get free on securty u want

It was good while I had it. I no longer have a computer so it was no longer needed.