Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Web Security
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use. I use other services. Comes with a free period of use
I would recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
WebRoot and Best Buy let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot let in a very damaging trojan that dessimated my memory and now it's auto-renewed and I can't seem to cancel it because the website won't show me details of my "purchase" and there doesn't seem to be a human customer service option anymore. What happened to you, Best Buy?
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer met expectations. Many settings and easy to operate.
I would recommend this to a friendNot for Macs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have updated to macOS 10.15 Catalina: You may experience continual alerts on your computer that read “’WSDaemon’ can’t be opened because Apple cannot check it for malicious software”. The alerts are repeated even after dismissal.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you are getting a persistent error message, I would recommend reaching out to our support team for assistance: https://www.webroot.com/us/en/support/home-contact
Annual Webroot Renewal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel very comfortable that my computer is protected. Like the ability to see how many times webroot scans my computer for malwear. Have the ability to have it scan upon my desire.
I would recommend this to a friendBrand response from WebrootTeam
Posted .You seem like you were happy with your purchase - consider revising the 1-star review to 5-stars?
Webroot sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Web root I repurchased online did not protect my computers. I hAve 2 computers that need to be fixed because if viruses. Thank u best buy! Extra money out of my pocket.
No, I would not recommend this to a friendWebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing web root I was told by the geek squad guy that it is a waste for mr because all my products are Apple
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot products work great with apple!
unable to cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason they are not allowing me to cancel this service, so they are continuing to charge me a yearly fee.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to BestBuy support for assistance: 1 (888) 237-8289
Auto Charged Not Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I end up paying for the auto subscription for WebRoot for adult who no longer uses the computer it backs up.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you want to discuss a refund, please reach out to BestBuy support: 1 (888) 237-8289
No good!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Apple Catalina. Best Buy will not credit me for this non-working product. Bad deal.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry you've had issues using with Catalina. Most issues have been resolved as of a couple months ago. Please reach out to our support team if you're having problems! https://www.webroot.com/us/en/support/home-contact
Security
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to improve this security software. Have had my computer hacked twice now.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I'm sorry to hear you've had issues with Malware - please keep in mind that no antivirus solution is foolproof! You will always need to utilize good security practices to make sure that you are not left vulnerable to a cyber attack!
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at a fair price. I buy every six months.
I would recommend this to a friend