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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 6,981 reviews
  • Rated 4 out of 5 stars

    Decent program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Webroot for awhile and it doesn't seem to drag down performance to a noticeable degree. I am sure that there are websites like CNET or others that have reviewed it. Works in the background and was not hard to set up. Getting a lower than expected price on the renewal didn't hurt either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My "good job" anti-virus plan.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fully pleased with your ant-virus plan. I am occasionally notified to do a scan that only takes a few minutes. This plan is doing exactly what I feel it should do and that is to keep my computer free of all virus type things and only notify me when needed. Thank you for this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer cleaner!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this usage and I can still get into trouble. With Webroot reviewing my computer on a monthly basis, it cleans, protects and warns me re : viruses, missing links, bad programs, etc., all at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for installation of Roku, logear and logitech devices for easy one touch access for Cable TV, Netflix Movies and Computer Info. Even brought everything without having to go to the store and explained how to use and gave telephone number to call for any further help. Have one year warranty on parts, service and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love WEBROOT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other security products but have had WEBROOT for a few years. I love it because it scans my products daily and I can go to a Best Buy or call and ask Geek Squad anything about my computer and they are AWESOME at figuring out what’s wrong! So everything I buy I always add WEBROOT to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used webroot on 3 lap tops over the course of almost 7 years now. And have never run into a problem since, when I have it is handled instantly with no issue. My current laptop has used webroot since I purchased it and has been safe and secure since. Arguably this is the best protection I have had on any device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One subscription I will keep renewing. Webroot protects multiple devices in our home and blocks unauthorized attempts easily. We have other security measures, but this is the front-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot SecureAnywhere IS for PC's or Mac-Yearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot SecureAnywhere IS for 3 PC's or Mac - Yearly Is a full-scale antivirus program at a reasonable and inexpensive price. It safeguards browsing with real-time anti-phishing. This Antivirus software help to defend, guard and shield the consumer from every link clicked, email opened, app downloaded, and network joined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years ago our computer was hacked and we took to Best Buy to have it cleaned out and protected. We have been with them for the past two years for our webroot protection. So glad we did...the security gives us peace of mind. We appreciate BesyBuy's geek squad for knowing how to give us the best quality protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great has been excellent for my computer, I'm not worried about Webroot not doing its job. It's on guard at all times and I'm grateful for the program. The yearly subscription is great for anyone to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Protection With Webroot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product along with Geek Squad protection when I purchased a new computer for my family years ago. Product works great as it detects and removes harmful viruses from you computer. I renew my Geek Squad Protection and Webroot subscription annually with absolute ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe with Webroot looking over.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried other products before, including what is automatically included in phone-internet-TV company;s package. Webroot takes less space and runs efficiently in the background. Have not had any security issues since starting with Webroot (recommended by Best Buy) a couple of years ago. Recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Webroot Internet Security. I have it on all my devices. It is so very convenient to have it on a yearly subscription. While I am still very careful on what I stream and open on my devices it is a relief to know that Webroot is there to protect me and my information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid anti-virus product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the webroot anti-virus for 2 years now and have had absolutely no issues. The anti-virus software I was previously using ( Total Defense from HHGregg) did not protect my computer very well and Best Buy recommended their product which I am very glad that I switched to. I just renewed it for the third year and only paid $29.99 which is a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with my laptop since installing this, I will be using this security monitoring system for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at its best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since getting this Internet Security through Best Buy I haven't had a single episode of some virus trying to get into my computer. Feel secure now and it does keep checking and I don't have to worry at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NoComputerProblems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web root has been protecting my computer for over a year, and during this period I've not had any difficulties with the computer operation. So, I assume Webroot is doing its job.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      That's what we love to hear - thanks so much for leaving a review! Webroot

  • Rated 5 out of 5 stars

    Replacement ink

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color in the ink. Will always order this ink.The employee was very helpful with finding what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to protect ones computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously used Norton Antivirus but once I took out the Tech Service Plan Webroot was included in the cost. Love they way it gives me updates and automatically monitors my computer. If Webroot misses a virus I can take my computer to the Tech Support people and they will find the virus and destroy it. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed with new HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed by Geek Squad when the replaced my lap top hard drive. I guess it works OK as laptop is like new again (very fast for a $220 ASUS). Speed staying high. Don't know it is there - which is a good thing.

    I would recommend this to a friend
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