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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,981 reviews
  • Rated 5 out of 5 stars

    Internet Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot for a number of years. I am satisfied. I am not always that I get full service from the Geek Squad side of the contract. There seems to be more that they don't do, as suppose to what they can do to help me. But, I am still glad that this is part of the service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web Root -Great Security Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Web Root because of the need for computer protection and the Geek Squad member was very helpful in educating me about it and as a result I now feel better about the protection to the new Surface Pro and the level of protection given by Web Root.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web root annual service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this webroot auto pay every year in our computers laptop & 4 iPads! Have used thus a few times and was in & out of stire fir help withstand few items quick and at no or a minimal fee! Will continue to pay fir this as we upgrade our electronics Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer Security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot for several years now and I will continue to renew each year. It is an excellent product and I know that it helps keep my computer safe ... and me safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Webroot because it lets you know when you are on a site that can cause me a problem with my lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Is The Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson always used Webroot but I used Kaspersky Security. When Best Buy no longer supported Kaspersky I switched to Webroot and have been a happy camper since and feel confident that Webroot is keeping my computer safe. I would definitely recommend Webroot for your Internet Security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot 2021

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how many years I've had Webroot since it was suggested, but it has made my computer use much less stressful, as a rather computer illiterate user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complications? Never happen with BB auto renewals!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, simplicity is the key! In our too complicated world, it's so easy to let a simple renewal go awry. But not with Best Buy on your side. Their prompt friendly service is A1+! Thanks, Best Buy for keeping me safe with Webroot auto renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed this ever year for about 5 years. It's a great value if you don't particularly have time to maintain your computer or aren't particularly savvy on how to do that. Through the years it has become more popular and the wait times are starting to get a little out of hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security software for your computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the Webroot Internet Security Software that I loaded on my computer. It has ensured that I do not get hacked and this is a great comfort to me. I just renewed my subscription and will continue to use as long as it supports my Apple Mac laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using WEBROOT 3.5 years ago when I bought my laptop. At Best Buy . I all so got the Geek Squad. They would update my laptop 2 x a year. Before I always bought Nortens. But WEBROOT is way more easer to use and protects your whatever its on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has totally protected my computers for several years. The software is not invasive, a problem I used to have with competitor products, and is basically invisible to me when I am using my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No bugs here

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took advantage of the webroot when we got my laptop 2 years ago and my computer has ran smoothly since! I get an email every year alerting me that the renewal is coming up and renews it for me without me doing a thing. Other people I know have spyware issues all the time but not me(knock on wood)!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it's worked great.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really prefer this security coverage to some of the others. Been using this service for years and never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this product since I purchased this computer six years ago and it has kept my work secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and provides good protection. Only problem is it is hard to open the notifications that something needs to be managed/updated, but that may just be due to my lack of familiarity with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Security is the Best Computer Protection to keep your computer from viruses and all the other bad stuff that can get into your computer while Browsing the Internet.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for leaving a positive review! Webroot

  • Rated 5 out of 5 stars

    Protection from viruses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product comes with my tech support package. Webroot protects my computers PC and MAC. It seems a bit pricey with the package of tech support $210. I wish there was a way to do the renewal using my points, like when I first bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Webroot subscription with my first laptop years ago, and I keep renewing it every year (at a great price) and it covers not out my laptop, but you can cover your cell phone as well. It works great at keeping our devices up to date with security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever Anti-virus! Haven't experienced any problems anymore ever since I installed it. 6 years & counting.

    I would recommend this to a friend