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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 6,981 reviews
  • Rated 5 out of 5 stars

    Protect Your Assets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST product Best Buy and Geek Squad ever came up with and well worth the investment. Takes care of all your security needs on your electronics. Most importantly, they have staff available 24-7 and they have great customer service at the store and on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best safety feature ever for your computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is the best thing since sliced bread!!! No kidding. Webroot has warned me several times when a site was dangerous and a potential threat for intrusion into my system...which was an invaluable safety measure keeping my computer from crashing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worryless protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say other than Excellent, 5 stars its that simple. I haven't had to worry about viruses, phishing or any other problems since I first got webroot. I get the yearly subscription which is easy and pretty affordable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software that does it's job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this since I bought my cyberpower desktop from best buy two years ago. Have it installed on all 4 of my computers and I've never had any issues, and it even saved my oldest desktop from being infected with a trojan email virus. It's worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Computer Security purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Webroot Security for our computers and it works great! There have been NO problems at all and gives us piece of mind knowlng that we have excellent computer protection against all viruses and spyware....Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best computer virus protection I have used

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the virus protection programs I have had, this is easiest one to use and keep up with. Have been using this now for over 3 years and have never had a virus issue with any of the computers it is installed on. So easy to run manually at any time. Affordable too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot 2021

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how many years I've had Webroot since it was suggested, but it has made my computer use much less stressful, as a rather computer illiterate user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security is a very valuable program to have! I have it installed on all of our computers and I have even purchased it for my family's home computers. It has saved us a few times by blocking viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot all year ,any time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is so nice to know i am coverd with out worry of forgetting ,,it is renew auto each year ,, the price went up ,with out me knowing it .. i lost that notfication in the shuffel some where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY KNOWS THE BEST INTERNET SECURITY SYSTEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for a few years now and have been very pleased with the internet security which it provides. The fact that Best Buy recommended it to me was the reason I first purchased it. Best Buy knows best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this software when I started having problems with my laptop a few years ago. The Best Buy clerk who fixed my laptop recommended it and it seemed like a good idea. It does what I expect it to do and if nothing else, having it gives me a little peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and dryer. We opted for top load this time. The buying process was supported from start to finish. We are delighted. We even came back to purchase an ice machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Webroof

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad subscription and Webroot for a number of years. I have changed computers during the years. Neither computer has had any issues or had virus invasions. Highly recommend Webroot over other virus protection products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT COMPUTER PROTECTION

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with Total Tech Support from Best Buy. After using it for over two years I would still use it even with Total Tech Support. Have had no viruses, malware and hacks that I aware of. Since Best Buy recommends it, I have to assume it is tops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No viruses that I'm aware of. Could be ones that webroot doesn't know about or can't detect, but who really knows these days. Maybe my computer is being hijacked to farm for crypto to fund some East European or Chinese hacking operation, maybe it's not. Anti-virus is always a step behind the criminals, so here's hoping I'm still all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not showing me the picture or what this review is for. I think it is for my most recent purchases, which was Amazon Show and a TLink colored light bulb (wireless connection - color changing). If so, I love those products and this is a second purchase of them to go with what I already have in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement ink

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color in the ink. Will always order this ink.The employee was very helpful with finding what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I had Best Buy Geek Squad put this virus protection on my computer. It worked very well for me for the first year , so I renewed it for this year. Sadly I have not been able to use the service as much this year due to the Covid-19 virus problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Favorite Anti-virus Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the efficiency of Webroot. It is easy to install, is reasonably priced, is available on our 3 devices, and scans both on its own and when we need it to. It has caught threats before they could affect our systems and keeps records of these instances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for your computer, taking a chance if you don't own it. Webroot helps you check web sites and lets you know about risky down loads as well showing you how much unused space is left. Also has good unused deletion cappabillity.

    I would recommend this to a friend