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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,981 reviews
  • Rated 5 out of 5 stars

    Virus Security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my Surface Computer at BestBuy Webroot was loaded on it. I have kept up the subscription but not really thought about it. I’m so glad I kept the Webroot Software on my computer. It runs on schedule and I haven’t had an issue with viruses. The schedule doesn’t interfere with my use of the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried and True Product!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Web root has been around a long time and is a trusted brand. With so many to choose from, why not go with the one that is trusted? I would never do without good protection. No one should. Your life is literally in their hands. Make sure you pick wisely! I am a fan!! Rest easy in knowing you are protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product that protects your computer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has protected our computer for several years. We have had a few problems and threats and the Webroot system has taken care of all the problems. It is worth the cost per year to have a system like that. It does updates and lets us know that everything is okay with our computer. I would recommend Webroot to anyone that wanted good protection for their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Program

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security program was included with my Total Tech Support membership and this is my second year using it. I have it installed on my laptop without any issues and it basically runs itself with periodic security checks. I'm pleased with this service. Another great benefit of being a Total Tech Support member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus Software!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is great at protecting my computer without bogging it down like most antivirus software does. There is a good balance between how it keeps my computer safe while still allowing me to actually use the computer! And I've never had a virus since I started using Webroot. Easy to use and customize for my preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price of Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has successfully kept bad things from my laptop. It runs in the background and automatically notifies me about the last time it ran, how long it took, and that a full diagnostic report is accessible by a simple click on the icon. I renewed my annual subscription October 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can not have peace of mind with out this. so easy to install when it's the first time user. then it does everything for you, the only thing you need to do is to give it permission if you need to install a new program or app to your computer. is such a great value as well i did not have to buy extra protection for my other 2 computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot adds a level of security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot works pretty well, but I do supplement it with programs from Auslogics, a firm from Australia. I do run security checks daily, and I check my bank and credit card statements at least every other day. Since Webroot is interconnected with Best Buy, I know I will have attention paid if I have problem.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have to wonder if my computer is secure. Webroot performs scheduled checks and lets me know the results. It also lets me know if a website is not secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Worthy Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident using WEBROOT! Been using it for a few years now. Affordable price! BestBuy makes it convenient by sending an annually e-mail to notify me that BB will be continuing my subscription and the amount being charged. Convenient and Affordable, to renew without my having to do a thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus software. Will continue to renew!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus software is very good at identifying spam/phishing or unsafe websites. This is the 2nd time I've renewed my subscription. This antivirus software runs updates from time to time and scans my laptop to ensure that all is well. No problems with it whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product without all the Overhead!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep 6 devices worth of WEBROOT active and it does a great job without all the overhead of Norton or McAfee. I have been using this on our laptops for years with no issues. It pretty much renews itself and I have to occasionally go look up my login information because I rarely need to access the online account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel well covered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot covers up to 5 equipments and I use on compluter, tablets and phones. Efficient and knowledgeable service whenever I call with a problem. Turstworthy service representativies that do no sound like they are in another country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice ever for me. This was highly recommended by an employee. Oakdale has been always a excellent place to buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up to date security and help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot now for a few years and have found it secure and easy to use. Installation done by the Geek Squad for me gives me peace of mind knowing it will work perfectly, It is always a pleasure and a feeling of security when I visit the Geek Squad with my concerns or computer problems. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Webroot . Geeksquad installed it for me and it keeps my computer safe and secure Anywhere protecting my computer and gives me a peace of mind. It runs itself, It has a report I can access to check the last scan, next scan or scan myself. I've Webroot for a couple of years and have never had a problem. I highly recommend it! Thumbs up and 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot with Best Buy for years and it is a Great Plan. Now I have it included in the Best Buy Total Protection Plan which covers everything at one price. That is the best way to go now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Securtiy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is such an awesome security subscription. It's very detailed and is always working in the background to protect your privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WebRoot protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the peace of mind to have WebRoot protection for my devices for several years without any problems. When it came time to add it to my new laptop, it was an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Computer Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad installed Webroot on three of my laptop computers a part of my annual contract. Originally, I had either McAfee or Norton virus protection. Even with these packages, my older laptop was bogged down with many virus that were not detected or removed. Once Webroot was installed, I have not had any virus issues with any of my three PCs.

    I would recommend this to a friend
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