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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,981 reviews
  • Rated 5 out of 5 stars

    instantly found the viruses I got hacked with

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself today . I opened a document that was a hack, sending emails to many in my contact list --- but within seconds of clcking on Webroot as a realized what had hppened, Webroot found and cornered the virus segments, and then destroyed them before the damage was greater . Very pleased !!!! VERY , Very releived !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of Webroot before I purchased my Dell XPS laptops in 2016, however, with Webroot being out of Boulder, CO and I living on the western slope of CO, I felt it was worth the try. I am very pleased as this software has prevented all problems from malware, black net, etc. from interfering with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dark Web Buster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever wanted your computer protected by an internet security program that you can pay for every year ? Look no further. Webroot Internet Security Yearly Subscription can link right to your credit card and take a yearly "drink". Tell the "Dark Web" to suck-it with Webroot Internet Security Yearly Subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this service . They automatically scan and notify me if I have any security problems in my system. They are connected with the local Best Buy and you aren't getting calls from people you don't know telling you scams. I like having my security and service all in one store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice ever for me. This was highly recommended by an employee. Oakdale has been always a excellent place to buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WebRoot protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the peace of mind to have WebRoot protection for my devices for several years without any problems. When it came time to add it to my new laptop, it was an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing Best Buy will renew (with my approval)my WEBROOT security on my laptop.It gives me peace of mind to know I can do financial banking or order things on line without worrying about someone “out there” being able to get any of my personal information. Thank you Best Buy for giving me that .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is a great antivirus & antimalware product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great product for my desktop and laptop computers. The scans are scheduled and run when they are programmed and when there has been a problem, virus or malware, Webroot has stopped it and quarantined it. After that I have the option of deleting the file that has caused a problem with my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Virus Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security is a strong virus protection. I use this on all my devices, it will run consistently to keep my laptop secure. If a laptop issue requires it, even Geek Squad runs it again to make sure its doing its job. If Best Buy's Geek Squad trusts it, than it has to be a good protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Securtiy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is such an awesome security subscription. It's very detailed and is always working in the background to protect your privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well without a lot of involvement on my part. Have to assume it is working since I've never gotten a notice that anything was caught. Easy automatic renewal with change to my credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific security for your computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Geek Squad and Webroot security system for 5 years now and I've never had a problem or been hacked. The system has found a couple of hacking efforts and altered me to the danger. I'm a novice at tech stuff (just ask my kids!) but I know Webroot WORKS and keeps me secure - that's all I want!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been protected on both my desktop and laptop computers and couldn't feel safer. I have not experienced the usual resource hogging that you can get with other thorough antivirus and internet protection systems and the set up was simple. Reminders and reports are efficient and non invasive. Very good, reliable protection for about a year now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my commuter internet security, I always depend on Best Buy Webroot! For the last six years, I left my headache with the professional service of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to work with. Easy to talk to & seem knowledgeable. I haven’t had security issues since I signed up. It’s been several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better internet security programs that I've used. I've tried Norton and a couple of others, but this one is much better, hands down! It does not slow your computer down and you can run other programs without any issues while it is running scans in the background. I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Annual Service Plan UPDATED 9-18-20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had "WEBROOT" with my computers; they send notice re their checkups which is appreciated. Would NOT be without! NOTE: My new GEEK service plan purchased 9-18-20 includes Webroot - but keep getting "expiration" notice from my earlier Plan's coverage - will appreciate your help in this regard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I feel safe and secure with my computer. The Geek Squad is so easy to use and very helpful. They have checked my computer numerous times, whenever I have an issue, I just call them. Great price for the great service This runs automatically, so no need to remember to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and painless renewals.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Best Buy Geek Squad recommended I switch to Webroot, I have had fewer problems with security. Or aggravating interruptions. Also my devices all update automatically now without my having to do anything. Renewal has become routine and painless. I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot for at least 5 years now. I have never had a problem with viruses since I loaded this security software. It runs in the background and really takes care of your computer. Look no further if you are in the need for security software. It does everything it is supposed to do.

    I would recommend this to a friend
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