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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,981 reviews
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has kept my computer safe, without viruses. I have used other anti virus products in the past, but webroot is working well, so I’ll stay with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product, minimal follow-up from BB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot on three devices for over a year, and recently renewed for another year. The renewal was smooth. The produce inspires confidence. Best Buy, on the other hand, does not follow up with the customer about installing Webroot on new devices. We purchased a tablet and a phone, and managed to install Webroot without the help of Best Buy or GeekSquad. At the conclusion of the installation, we were prompted to upgrade the Professional Version. That raises the question of whether we have a higher level of protection on the other three devices. GeekSquad online does not inspire confidence, for a number of reasons. BUT Justin, the GeekSquad agent at the Pineville store, seems to solve every problem quickly and cheerfully. He is the best, and makes GeekSquad membership worthwhile. There - you get two reviews for the price of one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great Virus Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to make sure you don’t receive a virus on your computer. Checks are automatically done every day. Works excellent would not be with out it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Safe!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I bought this security product. Its easy to use and it gives me updates whenever I want and sends a notification if any threats happen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Webroot Security is piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot security has been fantastic for me. I have subscribed for the past 3 years and have not had any issues. I am very happy with the "Geek Squad" help also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Web Root

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The web root subscription is very convenient, and gives me a piece of mind while I'm on the web from hackers, and virus detections.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Feel Good About Its Security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Webroot for several years and really like its security. Haven't had any issues and it has warned me about potential problems/viruses several times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a few years and my laptop has been working fine ever since it was installed. No more issues and I feel protected from outside attacks on my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had webroot installed in all of our laptops for the past 5 years. A very solid product that keeps our computers safe and operational!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Had since signing up for Geek Squad Services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know , maybe 3-4years now. Webroot has worked flawlessly and caught some questionable attempts, all of which I have checked and they were right to block. Why 4-Stars? Not the program, just the cost of the BestBuy Service bundle. Yes, BestBuy had always been then when I need them. And, my local store has been More than outstanding in seeing us fast and gotten things done faster. We do not use the service feature that often. For that, IMHO, seems to me a lot for the bundle. Have been pricing Webroot, alone. Good reviews. Got to trust someone, sometime, somehow. Webroot seems, to me, to be a reliable, trustworthy, program. Despite this - I would recommend Webroot and the BestBuy Service annual service agreement. You never know when 'the Big One' may hit. I trust my store to save me, hope yours will do the same.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Copin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot gets the job done. I never have any junk invade my computer. If I get in the wrong place Webroot is there saying get back to safe ground.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Webroot is awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is an amazing product! I have used it for years. Easy to use and like that it gets updated too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great virus protection!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Webroot since I purchased my desktop computer over 5 years ago. I have never had a virus. It automatically renews each year. Glad that it has kept my computer safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this security on my device. It is reliable, and functions great. I haven't had any security issues since using it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software. Easy to install, does not take memory space like others and keeps the computer protected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot was easy to purchase through best buy. It is on all our computers. We have not had any viruses or other issues. It is doing a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps the computer free of viruses. I feel secure that my computer will continue to work without harm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 4 out of 5 stars

    Good software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Mac this was recommended I have not had any issues and believe it is doing exactly what it should, work on schedule and let me know if there are any threats. So far I have had one alert about a threat and we took care of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Web Root

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security software. Easy to use. Setup is not hard. Keeps my computer safe and clean. I would recommend this software to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Background operation, Overall performance

    Rated 5 out of 5 stars

    Webroot bargin!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot always working in the background. Keeps computer running smoothly and easily handles optimization and freeing up space

    I would recommend this to a friend