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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,981 reviews
  • Rated 5 out of 5 stars

    Great Service & Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this service for when I purchased my new PC. It is great that BestBuy offer a service for whenever you purchase a PC. This service provided protection for virus and any malware that could corrupt my PC. I recommend this service for whenever you purchase any PC at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always seems to clear the problem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for at least two years plus and it keeps my desk top computer and my laptop free of threats.I like the fact I can protect both computers under one contract. The fact that I can renew it along with my Geek contract is so convenient and I usually get a discount if I renew at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Security Performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using WEBROOT for 2-years, and it's probably the BEST Security Subscription I've had in years! It misses (almost) nothing. Only once, did I catch something, which slipped thru the cracks. I've renewed it, and I'd definitely purchase this product again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WebRoot Anywhere Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot is top notch security for my PC. It scans regularly, trouble shoots any issues found & resolves them when prompted. I keep renewing the contract year after year. I can monitor its current status & recent activity byckickin on the icon on my desktop. Does not get any easier than that to check on how secure my PC is at anytime I am on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security is an excellent product. It runs a check every day automatically or you can just click on it and run it if you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use protection program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program can run in the background on a schedule you set, or can be started in the program list. I have used this for years, renewing each year and now included with the GEEk Squad support. It finds "bad" programs and tells you what it finds. I rely on it to tell me dangerous sites when I shop on-line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a protection I must have for my computer and I purchase it every year from Best Buy and the Geek Squad! I depend on it to warn my husband and myself when we have a security breach and someone trying to hack into our PC! I’m not sure what I’d do without the protection it provides!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Security Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Webroot for several years based upon the recommendation of Geek Squad. Have experienced no major issues to date. Much better, and cheaper, than Norton, McAfee and other security software that I have used in past years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on my pc, but not my phone, because it has bloatware that handles it, and if I delete the bloatware antivirus, my phone doesn't work right (that's Samsung's fault).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby B.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WEBROOT Security is a must with computer scams rampant. have had this protection for many years. & well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable software

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Webroot for years and have found it to do a great job. As with most security software it runs in the background and when I want to run a special scan it's fast and thorough. I like that it identifies different types of situations in easy to understand terminology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three years going strong with the Geek Guys and their anti virus software. Traveling and on the go can get support at many locations across the country. Plus they are nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot works very good on any computer. I have total tech support with Best Buy so they will put Webroot on your computer or any computer you have for free as long as you have total tech support. I've been running Webroot on three computers for just about 1 year now and it is a very solid program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a very good internet security product. Have used for several years ever since it was found out that Kaspersky Internet Security is owned by a Russian firm that works for the Russian government. Nope, not using Kaspersky for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti-virus and security system.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot and its designers have one of the best protection plan for your electronics. It is a worry-free plan that negates all your concerns that your electronics are infected with viruses. I have this plan for about five years now and it helps to keep all my equipment healthy and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAFE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling safe while using my computer and browsing the sites online is so very important. Webroot has been with me since I purchased my very first PC, then laptop..then tablet...very trustworthy and does an excellent job of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Computer Security Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell this is a very good piece of software. It does its virus and malware functioning in the background. Occasionally it does a system check to maintain performance. This purchase was a renewal after a few years use with no security issues at all on the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my tech support to Total Tech as I am very satisfied with the work the Best Buy Geek Squad has done for me. All the techies I worked with were sharp and competent. If you have a lot of questions on the use of your computer, particularly if you want your computer backed up regularly I recommend purchasing this plan. The cost is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love knowing that our computers are protected by Webroot. We have had it for over a year. It is a peace of mind having a wonderful product like Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot: A Top Notch Security System

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has always been a very good security system for me and my family. It is top rated and dependable to do the job to keep my computer free of viruses and ready to go at all times. I recommend Webroot as a safety feature for any computer guru or just a beginner.

    I would recommend this to a friend
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