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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 187 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-187 of 187 reviews
  • Rated 3 out of 5 stars

    Dumped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows, went to Mac, easier to pre or post fumigate. Meh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked okay for a day but stop connecting to phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot figure out how to cancel this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay but really no longer needed with the built in protection computers have. Trend website is misleading and doesn't tell you correctly how to stop auto renewal. This kind of dishonest behavior is getting worse as time goes by for this type of product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I keep getting charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why was Icharged in March and may for the same thing?????

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy it once, they charge you FOREVER, even after your laptop died years ago. Called BestBuy to opt out, now the fee is showing up on my non-store credit card again ! Stop the insanity !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest you don't purchase. It is impossible to stop auto-renew and seems to be impossible to talk to support. I wouldn't have given it any stars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iternet security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro was causing my PC to run very slow at startup. Decided I didn't need this software because windows 10 does an adequate job of it.

    No, I would not recommend this to a friend