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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 187 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 187 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load was up and printing in no time. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewal of my antivirus, never had issues with Norton, quite the contrary actually, simple and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing Trend for a few years. I have no issues with the protection it provides. This past renew, however, was different. Like mentioned above, I have had Trend for a few years. At my renewal time, I paid for the renewal and was told there was nothing else I had to do. I have recently discovered there was some sort of problem with the renewal and ever since I renewed my protection until about 2 months ago, I have not had protections. Apparently someone made an error and did not update my subscription. When I realized this error, I immediately contacted Best Buy about it. No one seemed to know what to do. It took me a month to get Best Buy to finally correct their error. I felt that I should have had some kind of compensation for the error but unfortunately Best Buy doesn't seem to think so. I paid for a service that I never had access to. I have not decided if I will renew with Trend in September because Best Buy doesn't value me as a customer enough to give me the year's worth of service I paid for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    anti virus preference

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an issue with malware, or weird popups, and cookies preventing me from surfing the net the way I want since purchasing Trend Micro. I've used lots of anti virus' for my computers, and so far, this one is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs security on their electronics today's. The security suite gives you protection for most of your devices. Phones and pc. Loyal and happy consumer here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew this every year and use it with my phone and computer. This product will even inform you that the website someone sent you in a text message is a scam or malicious site. Saved me many of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for computing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Trend Micro Internet allows me to know that my computer software and documents are protected without me having to do anything. My computer is constantly being monitored for insecure data and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Trend Micro Virus Protection for years. The features of this virus program is really great. I like the family control features and all the settings for this virus program. I really recommend this program which covers all 3 of my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TrendMicro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had MicroTrend for years and love it, It has protected my computer great. My friends have other protections and are always having problems,, NOt me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Trust Worthy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a virus infect my computer since having Tend Micro. It does a good job of scanning my computer and isolates any problem. It corrects any problems with a click of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security Yearly Subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be one of the best investments in the protection and security of my computer. Very effective in discerning viruses, malware, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Keeping Power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Trend to be very effective in keeping viruses from my computer. I had no problem what so ever. It is also very reasonably priced. I would certainly recommend it to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Trend Micro for many years. Easy to renew and there’s assistance available if help is needed during installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this subscription for two years running with no issues on any of my devices. It is an investment worth its' weight in gold. I'd highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trend Micro Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro for some years now and find it easy to use and a good product as far as protection for our computer. I would like to see a longer life before renewals however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This virus protection has kept my computer free of Trojan horses, worms, and any other intrusion from while using the internet. Great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend internet security is by far the best one we have ever had since we have had computers. I have had absolutely no problems like we had in the past with other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Trend Micro. Knock on wood but I have never had any problems since I got my subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security is a must!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone must have security ! Who you gonna trust? Well I say Best Buy! They do have a reputation they must live up to. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MicroTrend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally appreciate the Internet Security. Its been a life-saver especially while working from home this past year. Would recommend!

    I would recommend this to a friend