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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1023 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,023 reviews
  • Rated 1 out of 5 stars

    Computer security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are much better products on the market that do a better job

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad antivirus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad antivirus and slows things down and is very annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Security subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription was accidentally added to my account and my card was charged. I subsequently removed both the subscription and the charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need additional info. on this. Will need to contact them to see if it transferable to new laptop. Or cancel one to purchase another.abother them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but it’s free

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free product, it was pain for me to uninstall after free trial ended. That became very frustrating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Where is Trend Micro Internet Security?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure that this is installed in my new HP. I don't see an icon, and I have to search it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trend micro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek protection but the only internet security was Trend Micro. I have had for a few years, but not impressed with the security

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know Much About It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this but I couldn't get a refund from Best Buy. I never used the Software so I don't know anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Optional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It twlls me of all the viruses and clears them off my laptop. Good so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trend Micro Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No happy with options for the price. Also slow to process.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U simply don’t think I get much use out of it considering the cost

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent software but in my opinion I still prefer Symantec/Norton software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech support renews automatically so I don’t have to worry about it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription is good to have. It not for me I haven’t used it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    trend micro security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this with our new PC system so we have no additional comments

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this came free with something I bought not sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better out there

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there but it does the job well at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think it's included at no extra charge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you have to have something and this was included at no extra charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No real opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize I had this yearly prescription. I'm calling to cancel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Not going to renew it though better services out there

    No, I would not recommend this to a friend