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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1023 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,023 reviews
  • Rated 1 out of 5 stars

    Best Buy is the biggest rip off.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says I purchased this in store. I didn't and can't get any freaking help on the phone or online. Huge rip off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bull Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this whole process is bull crap - never activated but I get charged I believe for the 2nd - bull crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Waste

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use this software. It's a shame it is not optional and cannot be removed to bring the cost down of the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would never purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy this. I only use McAfee or AVG. When it comes to security, keep it with the good names

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT NEED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT NEED...........................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always get this crap free with purchase. There is a reason for it. It is garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont want to renew this membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never intended to renew this! Pls cancel and I remove the renewal charge on my card! Thanks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not use nor recommend the use of Trend Micro. I much prefer Norton with LIfelock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't know I had it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize I had this service. I need to know how much I ambeing charged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ????

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not even sure what this is, but apparently I bought it last year?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good security software. Does not catch malware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Credit card charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not want to continue this service. Do not charge my credit card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works very well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job and lets me know of any problems. It allows me to see the process

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer still not running at peak performance . Not easy to set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No idea why I have this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea why I have this. Literally don't know how I got it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Identity Theft at Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased this item. My identity was stolen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't buy this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why this is in my list. I never bought this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work half the time. Have to go to settings to connect all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ng

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with the purchase of the computer laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok it work all right it to big but we maybe it fits

    No, I would not recommend this to a friend