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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1023 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,023 reviews
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this only because it came with the computer. When the trail ended, I purchased it and so far I've had no problems. They have frequent up dates and is easy to use. I've been using it for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Internet Security @ an affordable price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety, privacy, functionality, security; Trend Microsoft Internet provides that and more. Peace of mind from unwanted visitors or unwelcome trackers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add-on ever purchsed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service several times on different computers. Saves on $$ and kept my desktops, laptops, and gaming systems running efficiently for years. This is the 3rd time i have renewed subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Trend Micro Internet Security on all my computers. It does an excellent job protecting from viruses, malware, etc. Also cleans and tunes up the computer nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Trend security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can protect 3 devices and change as needed. Great price and I have Geek Squad also great combo had for over 8 years never had a virus or malware issue. Big bonus is you get monthly report as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with peace of mind........

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription provides great service with peace of mind. Feel the ease of chat work or remote service for worse case scenerios. Trend Micro is just as good as any TOP TIER company out there.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad maint and trend micro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Trend Micro for years. It works. The Geek Squad yearly maintenance is very useful, geek squad has always been able to help with all questions and computer maintenance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a person come out to my home to look at the space and other things before I bought a washer and dryer. He made me feel confident in the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Trend Micro for over four years now. So far I've not experienced any problems and for the most part don't even need to do anything but renew every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet security!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this says it was purchased in April, I have had this for several years and have never had any problems. It gives me peace of mind knowing my computer is safe from getting a virus and other security problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a big Trend Fan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Trend Fan. Trend has been protecting my computer, my husband's laptop and my cell phone for a number of years now. I have no complaints, inly praise. I won't be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUALITY SECURITY SYSTEM

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED TREND MICRO IN THE PAST. AFTER EMAIL REMINDER,I GOT A RENEWAL AND EXTENSION BECAUSE OF NEW COMPUTER PURCHASE THRU BEST BUY. I FEEL CONFIDENT WITH TREND MICRO AS AN ADDITION TO MICROSOFT WINDOWS DEFENDER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had been attacked by a virus which costs my computer to be frozen. Thanks, Geek Squad at Best Buy installed this security software on my computer. Now my computer is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with the computer, and it seems to work well. We also purchased the Geek Squad protection plan.. So far we have had no issues with it, and great service from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Easy to understand instructions. I have searched the web for similar products. Most are much more expensive. Best Buy gives you more value for your money. The sales people are very helpful and knowledgeable. The seem to be ably to answer and and all questions you have on my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look guys Bestbuy Geek Squad is the best. They added this protection on my system told me. I didn’t realize what I had until my grandson said you won’t have to worry about spyware you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro...Do not use a computer without it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other internet security products, but Trend Micro is the absolute best in my opinion. I does its job without intruding as the other products have done. It has kept me secure!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tracphones are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with my Tracphone. It is easy to buy data and upload it to my phone. I buy an annual subscription the only data doesn't last me a year. If you are on a budget, this is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They protect what matters...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When BestBuy and the Geek Squad suggest an Anti-Virus program I always follow their recommendation and for nearly a dozen years they have NOT LET ME DOWN... NO problems, NO breaches and NO unwanted incursions on any of my PCs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viruses begone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro does a fine job of protecting your devices from viruses and annoying ads. Frequent updates keeps this software up-to-date.

    I would recommend this to a friend