Customer Ratings & Reviews
- SKU:
- 6539997
Customer reviews
Rating 4.9 out of 5 stars with 3764 reviews
(3,764 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.issues with it working all the time for our system
No, I would not recommend this to a friendRated 1 out of 5 stars
DISGUSTED BEST BUY CUSTOMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My review is actually my evaluation of how I'm being ripped off by my current "membership." I now pay $ 180 per year on!!! Your Webroot Subscription works fine as far as I'm concerned! Paid $ 20 for it after my "DISCOUNT" from Best Buy!!
I would recommend this to a friendRated 3 out of 5 stars
What Fred Thinks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wait and see. A new product. Show me!! That's what I want to know?
I would recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly have Dr it . My iPad which I brought in for evaluation is not what ring well since. I think this geek squad is a little waste of &&
No, I would not recommend this to a friendRated 1 out of 5 stars
No computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no computer to which to add Webroot. I believe I called Best Buy to say I have no need for this product as we have no computer.
I would recommend this to a friendRated 1 out of 5 stars
Computer security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hacked. Webroot and Geek Squad did not find the fact that Chrome was opening to a third party. My company computer tech found this and other things. He installed Malwarebytes
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I called the geek squad a few weeks back re my sound bar. Customer service agent couldn’t help me. I requested a call back . Still waiting. What am I paying for ?
No, I would not recommend this to a friendRated 1 out of 5 stars
Internet Security Yearly Subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I not at all happy, now I have two subscriptions. You people need to get your act together. Watertown store charged me, while I had moved to the Vestal store and renewed my subscription thru them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total tech is nit good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is trash changed my computer installed windows 11 without authorization conflucts with my software nevef fixed my printers Dont buy total tech sends you to third world county
No, I would not recommend this to a friendRated 2 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working very slow so why am I paying that much money for!
No, I would not recommend this to a friendRated 1 out of 5 stars
Rip off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t download. Details revealed only AFTER purchase indicates it may not work even if it could be downloaded.
No, I would not recommend this to a friendRated 2 out of 5 stars
Web internet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy representatives not able to interpret or explain coverage
I would recommend this to a friendRated 1 out of 5 stars
Mr. Lewis Leopard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot access app on my phone, very unhappy. Not sure if I am really conected
No, I would not recommend this to a friendRated 2 out of 5 stars
What the heck happened here?!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be included in my Total plan, but no, I had to soend extra to continue my PC anti-virus protection. This is abusive!
I would recommend this to a friendRated 1 out of 5 stars
Scam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not order this item! Please best buy renove frommy account. I have not lived in Atlanta for 5 years
No, I would not recommend this to a friendRated 1 out of 5 stars
poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to talk to an actual customer service rep over the phone. Have subscribed to webroot for years, but this will be the last year for this subscription.
No, I would not recommend this to a friendRated 1 out of 5 stars
GO ELSEWHERE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.NO GOOD.
No, I would not recommend this to a friendRated 1 out of 5 stars
My webroot failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hacked today and was told by a computer expert that webroot does not prevent this type of hack from happening. I am very disappointed !
No, I would not recommend this to a friendRated 1 out of 5 stars
Watch carefully
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this product, but I let the auto-renewal process slip past me. What a waste!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had cancelled this as I don't have computer anymore. This was back in April and still haven't received credit
No, I would not recommend this to a friend