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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 3764 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 3,764 reviews
  • Rated 1 out of 5 stars

    Web Root

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this automatic charge, and was promised a refund. I have not yet received it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate auto renewal! Stop ripping people off! Best Buy sponsors theft!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsuitable product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed annual subscription in store, and then told by total tech staff that it is not really suitable for Mac. Given a store credit by manager. Service of store and manager very good and honest....therefore Best Buy will continue to be my go to store for all tech purchases

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, failed to meet expectations. Not worth the money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refuse to look at my 65 inch TV that is still not even a year old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot Internet non security and never finding it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has so far not been able to find or stop something/someone has apparently planted a Trojan file or virus on my new computer and this shuts my computer down every other day!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount I pay a year, I should have better security

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paid for software that cannot use. Weboot cannot b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the webooster, but bestvbuy had anther anti virus software that required webboot to be deleted

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot is an excellent Security feature.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with Webroot Security. Webroot has kept my computer safe and secure. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot. Worth It.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has kept me safe and continues to keep me safe. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been installed in my last three computers. Great value, and also product. I am glad that it automatically has several functions that it reviews to make sure that it doesn't have any problems. I have recommended WEBROOT to my daughter and business associates.

    I would recommend this to a friend
  • Pros mentioned:
    Background operation, Protection

    Rated 5 out of 5 stars

    Webroot is always working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot security is great. It is always working in the background, constantly checking for threats. If an unsafe website is accessed, Webroot will send a pop up notification to let me know.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I have web root on my computer. It does its job of protecting my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program. Very secured. Cleans out everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FINE SOO FAR. I WILL LET YOU KNOW IF NOT WORTH THE TIME TO BUY,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems.Like the security it gives. I do scans with it regular. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets me sleep well each night.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this security on board my computers. It automatically renews and there’s no need to worry about other security concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job without any hassle. Would like to add to my other devices. Any suggestions?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is fabulous!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot since I bought a computer from Best Buy in 2014 and I like it very much. I just had to buy a new computer and printer and I wanted Webroot on this one also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection Have recommended to family and friends Have had it a long time Easy to follow..

    I would recommend this to a friend