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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1410 reviews

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97%
would recommend
to a friend

Customers are saying

Customers enjoy the ease of use and accuracy of TurboTax Deluxe, frequently citing its helpfulness in finding deductions and maximizing refunds. Many appreciate the software's data import capabilities and the ability to import information from previous years. However, some users point out the extra cost for e-filing state returns and compatibility issues with certain operating systems. The price is also mentioned as a positive aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,410 reviews
  • Rated 4 out of 5 stars

    It does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not overly impressed. Nothing wrong with it, just wasn't as user friendly as they say it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfectly utilitarian tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the bill and performs exactly as expected. Still the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've used TT in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect that it will serve me with the proper rules of the tax laws for both federal and state.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tax time angst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use turbo tax every year.... pretty straightforward and walks u thru the entire awful Process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuit - TurboTax Deluxe Federal + E-File + State 2018 is a safe bet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    State Tax Form Mailed, Returned as "illegible"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Federal product was fine as far as I know. As every year, I efile the federal return and print and copy the state return. I did the same this year, but just got my entire paper return back in the mail because the MA Dept. of Revenue says it is incomplete and illegible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Turbo tax is getting to much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy turbo tax. You get one free filings. You pay for each state.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax does the job but they charge you again to file state tax electronically

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward have used it for years....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax only way to go. But there is also the free version for simple returns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tax Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great product that I have used for years. Would like price to be lower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no problems work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs software updates each time used. does not always work well with printer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did it’s job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taxes are theft, this software makes getting some of your money back easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and secure. We use this every year. Great resource for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its Turbo Tax. No Big Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Turbotax this year just like I gave for the last 10 years or so. I don't like this version because they have messed up how the interview process works. It does not step you through all the income stps like it used to. I am so aggravated by it, that I have put it aside until the next rainy day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for doing taxes yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the only problem I had is customer support leaves a lot to be desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the product to file my taxes. It served my needs and was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate. Price for state e-filing is ridiculous. Should be $5 or less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me in my taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As last year all information transfered and helped me to do my taxes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be called Refunds 'R Us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this for a decade without any issues. No complaints.

    I would recommend this to a friend