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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 944 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this version for many years and have found it to be easy to use . Transfers data from previous year if you used it then.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax software does exactly what it says and imports all of my previous year’s tax information and mortgage documents with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, walks you through all the steps. Retains last year(s) returns for easy filing the following year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax 2020 was easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax 2020 made the process of completing my 2020 tax returns easier than I could ever remember. I completed the federal and state returns in less than a day. I believe that the import last year's tax information was better than I have ever seen that feature in the past. The import feature also worked flawlessly. After a day to think about the tax returns and rechecking the input data and a final review I submitted the tax return and the state and federal taxes were both accepted the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2021 Turbo Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for a number of years. I find it easy to use and that is saying a lot for a 70 plus year old person.

    I would recommend this to a friend
  • Cons mentioned:
    E-file

    Rated 3 out of 5 stars

    Poor product quality this year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not install. After hours trying to find help from TTax, finally found help. Over an hour on the phone with tech support and he had to download a new version online. Great support, but a long time coming. When trying to e-file state taxes, system would not complete the transaction. This time, over an hour getting to tech support. She downloaded a new state tax version, but had to talk her into staying on line to see if it worked. It did not. Downloaded a whole new TTax Delux online. Locked up at same point, but she hung up on me. Printed out taxes and filed by mail. Been using TTax since it was out on 5 inch floppy disks. Worst experience ever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly Turbo Tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filing your tax return is a breeze using Turbo Tax. I use this product to be sure I receive the full refund I'm entitled to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and always recommend it to friends. I use it every year without issue! You may purchase with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax... The Best Tax Prep Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Turbo Tax for years and it makes filing taxes simple. This is the best tax preparation software available.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    uTrbo Tax Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good product, walks user through forms with good explanations. Shows tax obligation after completing each section.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow , helpful , and was able to do my taxes on my own . Recommend if you would like to be able to do them on your own

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Choice tax program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tax program on the market. I have used turbo tax for about 12 years and I would never switch to something else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    That time of year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product for several years. Helps guide you through all steps of the Infernal (I mean Internal) Revenue procedure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tax software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tax software very easily to use and walks you though everything and allows for federal e file which is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome software.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed using TurboTax to do taxes. It’s very easy to use and understand. I really enjoyed the price this year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax Deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax provided me with the info I needed to do a tax return. It asked me questions to make sure I didn't miss anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy tax returns

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used turbotax for at least 10 years. Its amazing how easy and quick it is. I always get my best refund with turbotax.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax is the best way to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax makes it very easy to do and file your taxes. Ive been using turbo tax for nearly 20 years now and wont ever change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not make filing and paying taxes enjoyable but it is a very easy way to prepare the tax return, just answer questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy tax filing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third year we purchased TurboTax and find it to work for us. Best Buy always offers us some good discounts.

    I would recommend this to a friend
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