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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 944 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reilable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax does a good job on the Fed side, but for the State returns for HI, there are some things that can be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Turbotax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use TurboTax and it’s step by step directions walk you through everything making the process less stressful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using turbo tax Navigating thru the sections was slow The price was right and it came with a disc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good tax program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    straight forward and fairly easy to use. it's a bit expensive and have to pay additional fee to e-file state taxes

    I would recommend this to a friend
  • Cons mentioned:
    E-file

    Rated 4 out of 5 stars

    Turbo tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish had more efile so not limited. Estimated taxes was not effective. Had to call call center to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most flexible way to buy TurboTax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use TT every year. Great software. I'd recommend getting the physical version w/CD AND download code. If you just do the download, it's non-returnable if you decide you have the wrong version/OS/whatever. If you get the physical version, you can return or exchange it before using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. It even has a checker at then end to make sure you entered everything correctly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive & easy tax preparation software. You don’t need to be a tax expert to prepare your return

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Standard purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as designed no real complains over all good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tax tome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used TurboTax for years, it’s always worked well enough. I expect this years version will work too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TT for years and have always happy with the ease of use as you run through the questioning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use even for an 87 year old!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 87 year old father who uses it fir his annual taxes. If he can use it then anyone can!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Darrell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what needed. Not many problems getting the Download. Am expecting a Refund on wrong item ordered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tax time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have to do your own taxes then this is a good product. Easy to use and good product support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a familiar and trusted product. I first tried to purchase it from the Intuit website. It seemed they wanted me to file taxes over the internet instead of downloading the software. So I went to BestBuy.com and found it there Thanks! It arrived very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good program there can be ahic up or two that i experience. but over all a good program

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this software for years. It is reliable and it usually provides good steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Turbo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taxes Made Easy. Step By Step Guide Allows For All Allowable Deductions. What Else Could You Say

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tax program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do as it has every year I have used the program. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    savings with Turbo tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new tax law, I thought it would be simple enough to do my taxes on my own. I would have missed the stimulus recovery and charitable deduction adjustment. Also better to take the standard deduction for Federal and itemized for State. Plus much faster.

    I would recommend this to a friend
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