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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 944 reviews
  • Rated 4 out of 5 stars

    Turbo Tax Season

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbo Tax for a number of years. everything went easy this year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good camera for the price. I have not explored everything it can do yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with this one probably a glitch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taxes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Will buy it again. Refund verification once filed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doing my taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me to achieve my goals and that was to complete my taxes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow getting to a person who could help but advanced tech was good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell renewal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went fine just hard with out a cell phone to work with caller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Wish it was a little more robust. Ok though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What just what I ordered. Delivered quickly. Installed easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tax software and great Best Buy price vvvvvbbbbbnnnnn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For What?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive with Fed and State Efile plus the Tax Audit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turbo Tax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to find Turbo Tax in stock at the local store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Because I have to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as good as anything. It helps with doing my taxes. I wish Intuit and every other tax preparer would stop lobbying against a government run free file site.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disapointed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program did not really point out that id you did not itemize, you could still take up to $300.00 in charitable contributions. This cost me about $50.00. Not happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    tax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matched for lower price. This is only fed. You can fill out state but must pay additional $25 to submit. Keep that in mind when buying this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unfortunately you have no choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying TurboTax for over 30 years but every year it is getting more complex and harder to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Turbo Tax Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to use and does not provide complete detailed description of what functions you actually get. Will try H&R next year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Choose your version carefully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the deluxe version by mistake. The product page on Best Buy does not list the products in logical order. I failed to notice that the Premier version was listed after the Home and Business version, and the Premier version was off the bottom of the page. Getting the product upgraded from deluxe to premier is a lengthy and error prone process. Make sure you get the right version in the first place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They can do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait for it to update and didn't come with a free state efile. It was cheaper than doing it online though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Taxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK if you like doing taxes. All told it is just a difficult process. It is still the same system I have always used.

    I would recommend this to a friend
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