Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 944 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes filing taxes easier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbotax for years. Although it seems that more questions are added each year, the software still walks you through everything for a complete tax return. It calculates all input and also assesses any audit risks. I recommend to anyone who files their own taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    As Good As It Gets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for more than 20 years now. I have also tried a couple competitors and always returned to TurboTax. Is it perfect? No. Does it have some quirks that leave you scratching your head? Yep. Will I buy it again? Most likely. Have I ever been audited? Nope. If you have really complicated taxes, use a trusted tax preparer. If your life is fairly simple, give it a try, you don't have to be an accountant to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pro or a novice at completing your forms, you will find this very user friendly. Take advantage of the on line help and guides in the program. When completing, Be sure to save your return regularly. Worth the cost and peace of mind you completed your return correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tax Software

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the Turbo Tax software yearly as it helps out so much for filing federal and state tax forms. The system really looks for everything possible for you to make the most of your tax refunds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must Buy product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY way to do taxes! The software is so easy to use, even for the very basic tax knowledge people. It is extremely affordable for what it can do for you. Stop paying people $200+++ and purchase this to save you some money and still get back what you deserve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helps me get my taxes done.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year from BestBuy when it goes on sale. I wouldn't want to do my taxes without it. It guides me through the whole process and asks the right questions so I don't have to wonder if I've missed anything. I recommend using this software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used turbotax since 2006

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used turbotax since 2006 and for the most part can recommend it (have used deluxe, & premium and like both). For me, both versions supply more relevant detail, sophistication and info options than other competitive tax programs. One objection...on the more recent versions (ie, for tax years from 2018 to 2021) every time you open turbo tax, EVERY time, the program makes you connect to the internet ....sometimes I just want to look at something...and already saved it previously....or I've already sent in my taxes so I don't want to change anything, or update anything...I don't want to connect to the internet, or my internet is down....Or if I'm travelling, and my hotel wifi is not secure. ..yet unless I connect to the internet & wait while it updates, I cannot use the program (their explanations of exactly what is being updated is vague)...I paid for the disc and/or program..it's NOT the 'online only' free version so I shouldn't have to endure the inconvenience of connecting/waiting if I just want to view or review a particular form. I hope turbo tax eases up on that unnecessary inconvenience. Otherwise, tho pricy, it's a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient and easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a loyal customer of Turbo Tax for over 8 years. If you have a busy schedule Turbo Tax makes tax preparation convenient. Turbo tax offers a step by step navigation that’s makes use convenient and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Intuit Turbo tax for years and really like the ease of use. Takes you step thru step through the process and has excellent help throughout. If you use yearly it will populate and prompt information from the last tax form. Wouldn't do my taxes without it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax for me (again)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 17th year that I have purchased Turbo Tax. It is so easy to use and the help, if you need it, is always available. It cannot get any easier with their step by step approach. Plenty of help online as well if you get stuck. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to use. Answer questions, fill in the blanks, click here, click there, check your work, and file electronically. Easy, peasy! Unless you're a tax accountant who likes to do everything manually, this is worth every penny to save time and aggravation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Reliable Tax Prep Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Turbotax is a great resource for preparing one's own taxes. I've been using it for about ten years and have never had a problem with my returns that was a result of Turbotax (forgot to stick a W-2 in a return one year, but that was "pilot error.")

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installs on both Mac and PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using TurboTax exclusively for years. I always buy the CD version because I have a Mac and a PC and it installs on both. You have to pay to file state return, but its usually worth it because getting some kind of refund is usually very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for taxes

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased turbotax for the last 10 years. I have always felt comfortable on how well it works, it covers all the bases on filing and can break everything done. It has an area that you can get answers. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and fast way to get your taxes done with TT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax makes doing your taxes easy. There are a few times where it can still get a little confusing and you might need to research or ask somebody question but for the most part if your its easy to use and filing electronically is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Reliable Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been filing taxes with Turbotax software for over 15 years. It's proven to be very reliably accurate. I have not gone to a CPA or tax prepare since the early 2000s, since I started using Turbotax. I've purchased the product at other stores before, but most of the time get it @ Best Buy. I wish it would include more than 5 FREE State & Federal filings, even if it cost a little more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Turbotax program for the last 4 years, which makes it easy to transfer over the prior years info without having to input it gain. The program is pretty straightforward; it guides you thru the tax return with easy instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax rocks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is at least the 10th year that I've used Turbotax. I've never had any problems with it and have been pleased with the results I've gotten. I've always gone back to Best Buy to get it, easy to find and they have all the different versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TurboTax for more than 10 years and very friendly and intuitive. It ask you simple questions for complicated issues so you will not be intimidated. Never had issues with software and ypdates forolder versions year still available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes filing taxes easy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TTax for almost 2 decades, Can not do my taxes without it. Walks you through every detail or you can choose what to work on if you know what you are doing. Love the help menus, explanations and additional help features.

    I would recommend this to a friend
Sponsored