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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 1287 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the ease of use, accuracy, and helpfulness of TurboTax Deluxe in finding deductions and maximizing refunds. They also appreciate the data import features that carry over information from previous years. However, customers are negative about the price, and some express dissatisfaction with the e-filing options and the availability of certain forms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,287 reviews
  • Rated 3 out of 5 stars

    Not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax changed the functionality of the Deluxe version so i had to buy the next version up. I returned this for the Premier version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works after several updates. Since TurboTax did not send me the auto shipment I had to purchase the software from a store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Tax Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax is a solid dependable program that helps you file your taxes. This version includes state filing software as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes taxes so much easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for several years and it makes tax preparation so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable and easy to use tax package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for years. It is a reliable and really easy to use tax package. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Must upgrade to keep functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used TurboTax for many years, and this year is first time I've been dissatisfied with the product. First, TT did a poor job of informing users they would have to upgrade to a more costly product to retain same functionality from last year. While they have apoligized and provided free upgrades, this was a bad move for customer relations. Now having troubles with state tax filings. Bad news.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some new limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been in the press by now, but this version of Turbo tax does not let you access all the schedules last years did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible year for Turbo Tax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the software worked fine, but the confusion from the changes they made from last year made it a terrible experience. It was confusing trying to decide which turbo tax we would need because they changed which version you would have to have for certain things. Then when i called their customer service to ask a few simple questions their employees were just as confused as i was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax is a great product. We use it for filling out our taxes and e-filling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax previously. It is easy to use. Will continue to use it again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pay more to get less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuit decided to remove important forms forcing customers to purchase a more expensive version. This negatively impacted a majority of their customers. In addition, the security of the program is seriously in question. A number of states suspended acceptance of Turbo Tax submissions. This disruption is unacceptable and raises questions about using this program in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help for doing taxes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is easy to use and helps answer any questions as you complete your taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finished my taxes with turbo tax got a refund love this software

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deluxe but not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, missing much of the features that made the past Deluxe versions worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and accurate. I am an accountant and prepare individual tax returns.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    a substandard version of previous years software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can't they make a turbo tax that meets the needs of most homeowners having adult college children who need to file the EZ or A as well? I have them all dating back to the first ones in the last century and it seems the first formats which included every option are better than this divide and conquer my wallet approach.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    We had many problems related to questions asked b

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next year, I will consider some other software or maybe even a CPA to do our taxes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Big surprise this year! Rip off!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Turbotax deluxe for years and now when I started my return it forced me to upgrade to Premier for $30!! The difference in price of the 2 is 20-25 so why ask for $30? I wish I could return it. I am definitley never going to use turbo tax again!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for filing taxes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in the need to mail Wisconsin state taxes in.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no longer includes schedule C or D!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this I received an email from Turbotax (to previous users) clarifying any "misunderstandings" regarding the Deluxe Edition no longer containing the Schedule C and D forms. Nowhere does it say this clearly in the item description, and although the Deluxe edition had these in it since forever, there is no notice/warning on the box that it no longer has these forms. You have to buy the Premiere edition for much more money to get these. Fortunately I had not opened my software and returned it for the HR Block software (yes, turbotax info from previous year can be imported into it) since I need to file a Schedule C.

    No, I would not recommend this to a friend