Customer Ratings & Reviews
- Model:
- INT940800F020
- |
- SKU:
- 9720157
Customer reviews
Rating 4.5 out of 5 stars with 1287 reviews
(1,287 customer reviews)to a friend
Customers are saying
Customers are positive about the ease of use, accuracy, and helpfulness of TurboTax Deluxe in finding deductions and maximizing refunds. They also appreciate the data import features that carry over information from previous years. However, customers are negative about the price, and some express dissatisfaction with the e-filing options and the availability of certain forms.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intuit need to think first what they are doing to people. Hope they have learned their lesson.
I would recommend this to a friendRated 1 out of 5 stars
CAUTION!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intuit changed their product structure. So, what I used to purchase for the past several years is no longer the same product. Once this was determined I went online to upgrade to the compatible version. There's been a lot of complaint regarding this issue, and Intuit has been issuing credits or free upgrades, depending on the situation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Use TurboTax every year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used TurboTax every year, and it seems to work very well for our personal taxes.
I would recommend this to a friendRated 2 out of 5 stars
input very confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not handle capital loss carry forward, a rather frequent item in many returns
No, I would not recommend this to a friendRated 2 out of 5 stars
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little hard to navigate. I was hoping to be able to use a little easier.
I would recommend this to a friendRated 2 out of 5 stars
Not happy because some of the forms are missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used it for years and this is the first time there was a problem
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great, I would definitely recommend this to others.
I would recommend this to a friendRated 1 out of 5 stars
Software malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The federal income did not transfer over to the state and had to be put in manually. Obviously, there was a malfunction in the software. Even the Turbo Tax help desk could not solve the problem. This is the second year I have had problems with Turbo Tax. I would not purchase it again.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it two years and saved atleast $100 each year using this.
I would recommend this to a friendRated 1 out of 5 stars
Turbo Tax fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While entering my HSA my return dropped from 1,805 down to 43. The HSA is tax free money, so what was the deal. I changed to H&R Block program and my final out come was $1,200 greater than Turbo Tax! Can I return this faulty program?
No, I would not recommend this to a friendRated 1 out of 5 stars
Less functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reduced functionality from last year Deluxe version. At least Turbotax heard everyone complaining and decided to provide free upgrades. Does what I expected. Have used Turbotax for years. The Bestbuy gift card promo was nice too.
I would recommend this to a friendRated 1 out of 5 stars
bad produce could not use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not use the tax dis even when I upgrade it on line receive refund for on line upgrade because I was still unable to pull up sch C WAS told by TurboTax it could be return to best buy but they would take it back
No, I would not recommend this to a friendRated 1 out of 5 stars
turbo tax does not offer more than competitors pac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turbo tax state is not correct. It was showing I should pay 4000 dollars to OK state taxes. Which was 10 times more than their competitor's showed and what hand analysis showed. I want my money back!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Be aware of 2013 vs 2014 deluxe versions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2013 Deluxe version is quite different than the 2014 Deluxe version. Need to upgrade to the more costly Premier version.
No, I would not recommend this to a friendRated 1 out of 5 stars
RIPOFF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a RIPOFF to charge upgrade fees to do what we could do for free last year. Probably my last year for TurboTax.
No, I would not recommend this to a friendRated 1 out of 5 stars
unsatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was unhappy didn't work on my computer and when I took it back I couldn't get a refund so I was out 65 bucks. Never gonna do business with best buy again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turbo changed what is included. Now you have to buy a more expensive version. Hope Best Buy really chews on Turbo for this. I don't blame BB
No, I would not recommend this to a friendRated 1 out of 5 stars
Disc didn't work. Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the software before. First time I bought it online. My DVD reader on my PC could not read it. Had to exchange through the mail.
No, I would not recommend this to a friendRated 1 out of 5 stars
greedy deception of long time customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shave used turbo tax for 11 years. After they tried to deceive me and trick me, I will be moving to tax act next year.
No, I would not recommend this to a friendRated 1 out of 5 stars
NONONO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WHY CANT I ACESS PREVIOUS YEARS RETURN.REAALY NEED
No, I would not recommend this to a friend