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Customer reviews

Rating 4.7 out of 5 stars with 1736 reviews

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98%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use and accuracy of TurboTax Deluxe. Many appreciate the program's ability to help identify deductions and maximize refunds, with positive feedback also given to the e-filing capabilities and automatic data transfer features. The program's frequent updates and comprehensive features are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,736 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not a bad deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, explanatory,step by step guidance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does Taxes at Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate taxes. TurboTax makes it easier. Run it on my home computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy as taxes can be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't ever do your taxes without this product. Plain and simple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to file both CA and AZ and Federal Tax Returns and although this program did much to guide the process, I imagine it would have been cheaper to just use the online TurboTax or just hire someone as TurboTax charges you to submit state returns even after buying their program.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Same As Before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the same as the year previous, not too many changes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tried it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on the premiss I could use it with out wifi as it states on the box. I don't have wifi where I live. (yes this sucks majorly!!!!). It is not true!!! Everything I did required an "update" which means wifi so I had to return it! Did not work out as planned!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was godd but some parts were confusing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what you would think it would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I won't pay for this next year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since tax software is now free for many people, I will just use the TurboTax software next year and save the $50. The only benefit to this product versus the free version is that the numbers were copied over for the state product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Cannot Handle IRA Excess Accumulations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I used Turbo Tax to last year 2014 and consulted with their tax adviser to complete the forms, TT 2015 version will guide me through the interview properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Requires more to submit state

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it states in the back that it is $20 to submit the state, it is a little confusing because there are many products being offered by TurboTax online vs in store. Clearer comparison of products would be helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Turbo Tax for many years and this it the first time that I had problems updating the program online. However, even without updates, the program performed very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not the best product on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The competing H&R Block product costs less and is easier to use, faster and overall better. Easier step by step instructions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for simple tax returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for simple tax returns, as your tax situation gets more complicated it is helpful in organizing your information but not a great product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Marginal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Turbo Tax (as I do for like 15 years running) you're basically stuck. If I were just starting out I would seriously consider other formats. TT is dated as to layout, inflexible, annoying (as to product ads, goofy steps), and the font (on my Mac) is WAY too small for this old man. And this years version was prone to periodic "freezes" which required a hard stop and reboot. Could have gotten better but over time has not...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but had difficulty with the refund file that I was given at the end. Some print programs couldn't read the file to print.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do my own research on some tax issues as this software doesn't provide a clear explanation on some topics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ABSOLUTELY CANNOT USE IF YOU HAVE NO CD DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer has no CD drive, but I assumed that I could download everything with a digital code as I have in the past. After opening the CD and thus making It ineligible for return, I discovered that this no longer an option associated with in store purchases. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Use annually

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I would recommend it to anyone who wanted to do their taxes online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more to say? It does my taxes last year,this year and next year probably

    I would recommend this to a friend