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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 260 reviews

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96%
would recommend
to a friend

Customers are saying

Customers recognize TurboTax Home & Business Federal + Efile + State 2020 as being easy to use and valuable for small businesses, citing its accuracy and helpful audit feature. Positive feedback frequently highlights the software's quality and money-saving aspects. However, some users experienced issues with transferring tax information and compatibility, particularly with certain operating systems. Concerns were also raised regarding the software's currency with recent tax law changes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 260 reviews
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to load. You don't actually use the disc. Software is not user friendly. It assumes you know nothing about taxes and your business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I've been using it for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tax software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software to take care of any tax situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TurboTax Home & Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quick ship I would recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go to tax program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Turbotax every year. It is a big help. Best Buy made it easy to get with curbside pickup and a price match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Turbotax - good price at BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is not the best product for tax returns, but it gets the job done. BB sells for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tax time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for years, does a fine job , Sch C's very thorough, download investment items works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intuit - TurboTax Home & Business Federal + Efile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product if the same but equal or better than 2018 & 2019 versions but hopefully updated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this early. Found out it can do some of what I want, but need to wait for updates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Bought for convenience while buying Christmas gifts at BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was woth the price. The picture quality was very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product that is over priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time user of Turbotax I have been very happy with the product functionality. However as a person with a very small income from self employment, the price for the home and business version is much too high.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Non working product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD had some issue (scratch or something else) error at loading it Company is not honoring the 60 days money back guarantee so far (keep waiting for the approval).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Turbo Tax frustrations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get answer to an unanswered question. Difficult to find phone number and then said the average wait was 85 minutes. I tried online chat, but it never connected. Frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only buy it if you need it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An unnecessary purchase given the fact that unless you're doing write offs as a basic W2 employee they're supposed to do it really free.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Got stung by software error.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've been screwed by TurboTax, and I've been using them since 1992. Went through and did my taxes 3 times just to make sure all was good and no errors, always made sure it was up to date. Sent electronically, Fed was good, a few days later my State return got kicked back. TT stated it was their issue and instructed me to go back through return, which I did, resubmitted, and finally excepted by State.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    I'll NEVER BUY ANYTHING FROM BEST BUY AGAIN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't take back a disk that won't work on my computer. I have purchased TurboTax from best buy for years and now TT says they won't support W7. And Best Buy won't take the CDROM back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TurboTax repaired multiple Un-Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires update at every opening, which failed half the time. Each failure requires un-install and re-install. Apparently, this is an old opportunity that has not be fixed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it to me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go buy HR Block to do my taxes, In my opinion turbotax is not worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it before for and find it very user friendly

    I would recommend this to a friend