Customer Ratings & Reviews

My ten-year-old iIon Bluetooth speaker AM FM with no presets and no Bluetooth sounds better. It looked really good. but it just doesn't sound good. Kemodawg

Has a slight static sound at high volume. Sounds Similar to a cheap blown speaker. Its perfect if you dont like loud music. Spend the extra $ get a name brand.

Battery on my coworker’s unit wouldn’t recharge after 2 years. So I returned this new one. Too expensive to only last for 2 years.

Poor sound quality! Return this item as the distortion level was incredible at half volume. Would not recommend to buy

Only after about 3 months and a handful of uses the speaker stoped powering on with or without the power cord. A family member purchased one also and is having similar charging issues. Thought highly of the speaker when I first heard the sound but now wished I had looked into something that would last longer.

The speaker works well and as expected. Battery life needs improvement. The speaker does get loud when needed. Bluetooth works well, radio is okay. Speaker comes with a function to connect to another speaker, but difficult to figure out how to get them to connect. Overall worth the money.

Nice item but had worst bass of all of them I've had .will be probably returning..nothing like a game day or party boom

As far as sound and loudness it’s there but the battery life is ridiculous. Started off holding a good charge but after 6 months it won’t work unless plugged in. 12 hour charge which is what is recommended and as soon as you take it off charge, it shows dead battery. Won’t be buying this brand again.

Wouldn't power up must have came out of a bad batch

Used it maybe 10-20 times since purchase in December will not hold a charge. Waited 30 minutes on hold with best buy to be told “contact the manufacturer” will be the last time I purchase from Best Buy.

Sound quality is sub par.............................

sound quality not good enough for the price it cost.

The Bluetooth connection on this speaker is HORRIBLE!!!! It doesn’t stay connected at all. I DO NOT recommend this item. The good thing is when I returned it I got a full refund I guess it’s because I only had this speaker for a week.

While I've owned this for almost 2 years now. The battery went bad after 13 months and won't even get close to holding a charge. It will only turn on while plugged in.

Sound: When playing audio, sound is clear but rather flat. The Bass boost function really improves the punch. The sound is what I would expect out of a loudspeaker. It gets plenty loud for a 15' x 25' room. I'm sure it would do well on a beach or a back patio. I would really appreciate controls for treble and bass. Unfortunately, these must be controlled by your connected media source. One of the things that I immediately noticed is that all the inputs are blended together. So if I'm plugged in via AUX cable and playing something else on a connected Bluetooth device, both sound sources play at the same time. I think the intention was for the microphone to be able to blend into any other inputs, but it leaves Bluetooth and AUX input a way to blend in together as well. Unfortunately, when the unit is on, with no input and even with the volume turned down to the lowest setting, the speaker hisses. It's not unbearable, just noticeable when you're sitting near it. The included microphone is pretty low quality. You pretty much need to have your lips on it to hear anything you say. I don't have one to test, but I suspect a better microphone would improve this function. Bluetooth connection was straightforward. I couldn't get the NFC pairing to work, but I wasn't trying very hard. Design: The overall construction gives me a sense of durability. However, I feel that this system could use a few covered compartments. The Ion Sport Xl comes with a charging cord, microphone, and a short aux cord. At minimum, I would expect a compartment for the power cord. But it seems to be missing. I like the rubber covers for the wired inputs, USB ports and power port. It helps the system achieve the IPX5 water splash resistance. While I was opening the wired input rubber cover, it caught the label plate on the inside and nearly took off the plate. So fit and finish could be improved there. USB ports are for charging only. They are rated for 5V 1A so you can't expect that to fast charge any devices. However, the power ports are only available when the Ion Sport XL is turned on. But then we get back to the hissing noise. Both the microphone volume and the master volume are very easy to turn. I accidentally turned them while turning the speaker around to check something on the back. The wheels work nicely and the handle seems pretty durable. The handle locks in multiple heights. I compared this to my friend's Ion Block Rocker. I like the Sport XL's more modern style. It has amazing battery life rated at 75 hours per charge as compared to the Block Rocker's paltry 12 hours. The Block Rocker happens to have a shallow well on the top which is great to hold a cell phone. This is missing on the Sport XL. While the Sport XL has a slip resistant top, I'm concerned that a bump could send my phone into the beach sand. The Radio function works fairly well and there is no physical antenna to worry about like on the Block Rocker. Despite all its shortcomings, it's still an affordable loudspeaker that's got amazing battery life, kicks out a lot of sound and has the requisite connection options I'm looking for.

I used this speaker 3 times and have had it less than a month and there’s so much feedback already. This may be a defect but the stores have been closed so I can’t even return it.

Speaker stopped holding a charge after 1 month. Only used it 3 times. Would not recommend.

My speaker has stop working already. Unable to get in touch with manufacture haven’t even had it a mouth yet

Battery barely lasted 1 year and now will not hold a charge. Customer service is nearly impossible to contact.

Didn’t even last me 6 months.one day I was listening to music and out of nowhere it just stop working.