Customer Ratings & Reviews
- Model:
- HLCRIO172
- |
- SKU:
- 6409832
Customer reviews
Rating 4.1 out of 5 stars with 1551 reviews
(1,551 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Easy One Touch 5 Universal Air Vent & Flush Mount for Mobile Phones is easy to use, stable, and of good quality. Many appreciate how well it holds their phones and fits in their cars. However, some customers have concerns about the vent mount design and the weight of the phone causing the car vent to droop. A few customers also mentioned the mount occasionally detaches from the vent.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
I make it work.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone doesn't stay in place. I have to hang it upside-down. Still functional, but not preferable. I purchased this cause of the price, which isn't bad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy if you have a big phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds the phone great (iPhone 13 pro max) but falls out of the vent with any little bump.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did Not Hold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge waste of money. It couldn’t support the weight of my phone and just kept falling out of the vent. I tried adjusting and tightening several times. Nothing worked. Would not recommend.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello CK01, thank you for your feedback, and sorry to hear about the possible compatibility issue with your vents. The Easy One Touch 5 Mount is compatible with most air vents that are flat, smooth, and sturdy and is designed to accommodate the weight and size of the largest smartphones and cases on the market, so this is an exceptional case. We would like to troubleshoot this for you to determine whether the air vent slats are suitable to securely mount your phone and case combination, or if there is an alternative base that is better suited for the make and model of your car. Please contact our Customer Satisfaction team directly at cs@iottie.com at your earliest convenience so that we can help you mount safely and conveniently. Best regards, iOttie
Rated 2 out of 5 stars
Inexpensive and poorly constructed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made and not sturdy at all. Phone falls out during normal car motions. You get what you pay for… I returned it!
No, I would not recommend this to a friend- Pros mentioned:Hold
Rated 1 out of 5 stars
Bad choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay in air vent! Holds phone well but falls out of debt every time
No, I would not recommend this to a friend Rated 2 out of 5 stars
Phone holder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit very well not tight enough on the vent
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk and non returnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product. When I try to return it they said I could not because it was out of their return window. I thought returns for 30 days but apparently on something like this there are two weeks. I understand them as electronic but this is a piece of plastic. I just told him to keep it and throw in the trash. What am I going to do with the piece of junk like this.
No, I would not recommend this to a friendRated 2 out of 5 stars
Phone mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my husband and his phone must be too heavy for it because it just falls off from vent when he tries to use it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Colorado
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mount would not grip the air vent blade on a Chevy Colorado. It kept falling off when phone was clipped on.
No, I would not recommend this to a friendRated 2 out of 5 stars
Air vent clip does not hold
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air vent clip does not hold in my 2019 Volvo SUV.
No, I would not recommend this to a friendRated 2 out of 5 stars
Vent mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My vent slats are deeper than the vent mount allows for so it didn't do the job but with a different vent it would be good.
No, I would not recommend this to a friend- Cons mentioned:Vent mount
Rated 1 out of 5 stars
bad decision
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not hold phone well, didn't stay on vent- returned next day; poor quality- unhappy with purchase
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not great for a 2018 Honda Accord.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about this cell phone holder. Could not get it to stay secure in the air vent, and no real flat spots to mount it either.
No, I would not recommend this to a friendRated 2 out of 5 stars
smart phone car mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds the iPhone well. The only place to put it in the Accord is the vent and I do not like that cannot adjust the vent.
No, I would not recommend this to a friendRated 2 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started following out within two weeks of the purchase
No, I would not recommend this to a friend- Cons mentioned:Weight
Rated 1 out of 5 stars
Car phone holder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. It was too heavy and would not stay in position. I returned it.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t really feeling this very much. It moves around too much while driving!
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Dear Valued Customer, Thank you for your feedback We are sorry to hear that the Easy One Touch 5 Air Vent Mount is not a perfect fit for your air vents. It works well with flat air vent blades and will usually hold the weight of a large phone and case on sturdy vents. If you contact us directly at cs@iottie.com we will provide an alternative mounting base for you. We hope to hear from you soon. Best regards, iOttie Customer Satisfaction Team
Rated 2 out of 5 stars
Hands-free phone holder
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need it to be hands free While I’m driving but the pieces is loose so it’s OK but not the greatest quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute crap product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the crappiest product I've ever purchased at Best Buy. I would give it zero stars if I could. The little "wheel" that holds the phone to the mount constantly falls off, taking my phone with it. The swivel doesn't lock in place, so it wobbles around until it falls off. PIECE OF GARBAGE
No, I would not recommend this to a friendRated 1 out of 5 stars
Not well designed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone holder is designed to attach to the car vents. Every time I turn a corner it flies off. Very bad design.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello MitchW, thank you for your feedback. We are sorry to hear your experience has not been ideal. The Easy One Touch 5 Mount vent mount usually is compatible with most air vents that are flat, smooth, and sturdy and it is designed to accommodate the weight and size of the largest smartphones and cases on the market, so this is an exceptional case. We would like to troubleshoot this for you to determine whether the air vent slats are suitable to securely mount your phone and case combination, or if there is an alternative base that is better suited for the make and model of your car. We have an updated air vent attachment, that may help to resolve any possible issues. Please contact our Customer Satisfaction directly at cs@iottie.com at your earliest convenience so that we can help you mount safely and conveniently. Best regards, iOttie