Customer Ratings & Reviews
- Model:
- HLCRIO172
- |
- SKU:
- 6409832
Customer reviews
Rating 4.1 out of 5 stars with 1556 reviews
(1,556 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Easy One Touch 5 Universal Air Vent & Flush Mount for Mobile Phones is easy to use, stable, and of good quality. Many appreciate how well it holds their phones and fits in their cars. However, some customers have concerns about the vent mount design and the weight of the phone causing the car vent to droop. A few customers also mentioned the mount occasionally detaches from the vent.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Weight
Rated 1 out of 5 stars
Car phone holder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. It was too heavy and would not stay in position. I returned it.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t really feeling this very much. It moves around too much while driving!
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Dear Valued Customer, Thank you for your feedback We are sorry to hear that the Easy One Touch 5 Air Vent Mount is not a perfect fit for your air vents. It works well with flat air vent blades and will usually hold the weight of a large phone and case on sturdy vents. If you contact us directly at cs@iottie.com we will provide an alternative mounting base for you. We hope to hear from you soon. Best regards, iOttie Customer Satisfaction Team
Rated 2 out of 5 stars
Hands-free phone holder
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need it to be hands free While I’m driving but the pieces is loose so it’s OK but not the greatest quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute crap product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the crappiest product I've ever purchased at Best Buy. I would give it zero stars if I could. The little "wheel" that holds the phone to the mount constantly falls off, taking my phone with it. The swivel doesn't lock in place, so it wobbles around until it falls off. PIECE OF GARBAGE
No, I would not recommend this to a friendRated 2 out of 5 stars
Randy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t hold up and not worth the price. Save receipt and take it back
No, I would not recommend this to a friendRated 2 out of 5 stars
Holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not very good quality and does not keep my phone in the car vent.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good product, Because I drive on roads with bumps and pot holes, the product moves too much making my phone feel not sturdy enough. While the device is made to hold a phone I feel that unless you have a brand new car, driving a smooth roads and using a phone that weighs less then the new phones. This product will work perfectly
No, I would not recommend this to a friendRated 2 out of 5 stars
Not reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does hold phone, but doesn’t hold correctly on vents , vents are in danger of getting damaged
No, I would not recommend this to a friendRated 1 out of 5 stars
Not well designed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone holder is designed to attach to the car vents. Every time I turn a corner it flies off. Very bad design.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello MitchW, thank you for your feedback. We are sorry to hear your experience has not been ideal. The Easy One Touch 5 Mount vent mount usually is compatible with most air vents that are flat, smooth, and sturdy and it is designed to accommodate the weight and size of the largest smartphones and cases on the market, so this is an exceptional case. We would like to troubleshoot this for you to determine whether the air vent slats are suitable to securely mount your phone and case combination, or if there is an alternative base that is better suited for the make and model of your car. We have an updated air vent attachment, that may help to resolve any possible issues. Please contact our Customer Satisfaction directly at cs@iottie.com at your earliest convenience so that we can help you mount safely and conveniently. Best regards, iOttie
Rated 2 out of 5 stars
Falls off often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold well and iPhone falls when there is some (not a lot) road vibration. Don’t recommend
No, I would not recommend this to a friendRated 2 out of 5 stars
Phone vent holder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok product but I’m not as impressed with it as much as I hoped that it would be.
No, I would not recommend this to a friend- Cons mentioned:Vent mount
Rated 1 out of 5 stars
Bad product from a good company
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing that mounts to the ac vent simply does not stay
No, I would not recommend this to a friend Rated 1 out of 5 stars
Awful don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this first day it fell out of the vent and my phone screen protector chipped. Returned this item very next day. Don’t buy doesn’t work.
No, I would not recommend this to a friendRated 1 out of 5 stars
It doesn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adhesive will stick to your dash, but the plastic doesn't have surface area to stay connected to the adhesive properly. It has come off several times since I bought it, but I'll probably end up supergluing it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn’t work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay attached to my vent. Maybe the iPhone 11 with otter box is too heavy
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Nothing but an expensive piece of garbage. I paid cash - lost my receipt on vacation - what a waste of money. It does NOT hold your phone. Mine went flying and got a chip on the edge of my screen. Do not buy this!!!!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
Secure phone holder
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mounted mobile phone holder. I’ve tried a variety of products this holds the phone, the arms secure the phone as it cradles in the rest. It is easy to remove the phone.
I would recommend this to a friendRated 2 out of 5 stars
Fell off the dashboard within two months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not strong enough to stay on the dashboard with a Note Ultra.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy this-won't stay tight for long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. The part that clips on the vent will not close after about a month and no longer works. The circle that tightened it also becomes loose every other day. Have had previous luck with this brand but threw this one out.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Satisfied at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks to be honest. I wasted my money. I could’ve gotten this at the 99 cent store and saved $19+ of my hard earned money
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello FeliciaW,
Thank you for providing feedback about your experience. We are sorry to hear that the mount did not perform as expected. We would like to make this right for you and would just need some information on the specific issue, so we can provide the best possible solution. Please contact us directly at cs@iottie.com at your earliest convenience. Our Customer Satisfaction Team will be happy to help. Best regards, iOttie