Customer Ratings & Reviews
- Model:
- HLCRIO171
- |
- SKU:
- 6409833
Customer reviews
Rating 4.6 out of 5 stars with 3730 reviews
(3,730 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Easy One Touch 5 Universal Dash/Windshield Mount for its ease of use, stability, and ability to firmly hold mobile phones. The mount's suction and stickiness are also appreciated, along with its reasonable price. However, some customers have noted concerns regarding its size and difficulty mounting it on curved dashboards.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
difficulty with the set-up of the wine-cooler
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The encounter with the sales personnel was excellent. The wine cooler arrived about a week later. Unpacking and initial set-up went okay, but we were unable to activate the interior light and found the controls to adjust the temperatures were not at all "user-friendly" email interaction with the manufacturer did not prove to be of assistance leading to frustration with the product
No, I would not recommend this to a friendRated 3 out of 5 stars
Nothing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so far..................................yesyes.
I would recommend this to a friendRated 3 out of 5 stars
its okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was great to begin with. the sticky pad wont stick anymore
No, I would not recommend this to a friendRated 5 out of 5 stars
Simple and effective design
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had owned the wireless charging version but found it did not charge my phone well with a case on the phone. After 2+ years, the plastic finally fatigued and broke, but i liked the design so well i purchased this version and simply use my own charger with it.
I would recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cheap. So thats why the 2 stars. But you definitely get what you pay for. Doesn't hold my phone up at all. Had to use string and glue to get it to hold my phone upright
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product would not stick to the dashboard very well. I tried attaching it to the windshield, and the weight of the phone made it collapse. I ended up returning the product.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hi MaryAnne, I'm sorry that you have faced this negative experience with the Easy One Touch 5. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.
Rated 1 out of 5 stars
Poor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product it doesn't stick at all ,not a worthy product to purchase
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello ManishD,
Thank you for your feedback, we are sorry to hear of the trouble with adhesion. If your dashboard is textured or curved, it may not be compatible, in which case we would recommend mounting it to the windshield. The Easy One Touch 5 Mount is designed to hold the largest phones and cases on the market, so we would like to help identify the issue in this case so that you can mount it safely. Please contact us directly at cs@iottie.com so our Customer Satisfaction Team can assist.
Best regards, iOttie
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the Florida heat it will not stay suctioned down. I had to superglue it to make it quit falling off my dash.
No, I would not recommend this to a friendRated 3 out of 5 stars
Mini Cooper dash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Mini Cooper and this did not work on my dashboard. There was nothing wrong with the unit otherwise.
I would recommend this to a friendRated 1 out of 5 stars
Waste of money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a waste of money. I bought this and didn't even last 24 hours and now it doesn't stick to its stand.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello Asifvirk,
Thank you for sharing your experience and valuable feedback. We are sorry to hear the muting base will not maintain a secure hold. The suction cup will usually adhere to most windshields easily due to the smooth surface, whereas the effectiveness of the mount on the dashboard can vary slightly, depending on how much texture or curvature there is. We would like to determine the possible cause and provide an immediate solution. Our 2-year warranty covers performance related defects, should this be the case.
Please contact us directly at cs@iottie.com where our customer satisfaction team is happy to assist.
Best Regards,
iOttie Customer Satisfaction Team
Rated 3 out of 5 stars
Subpar adhesive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After mounted, the device fell off twice but has been pretty sturdy since. I appreciate the mobility it provides
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a birthday gift in advance of the birthday. Birthday happened to be on day 14 after purchase. Item fell off dashboard within 5 minutes after install while driving down the road. Attempted to return item on day 15 and Best buy refused to refund or provide in-store credit. Huge waste of money. be very careful buying anything from Best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheaply made and broke right away.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone holder would not tighten enough to hold the phone level. The plastic nut on the back broke and i had to throw it away.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hi Arlan, I'm sorry that you have faced this negative experience with the Easy One Touch 5. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.
Rated 3 out of 5 stars
I returned it because it blocks my view of road
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because it blocks view of the road. It is probably good for a tall person. I am 5 ft and so it is in my view.
No, I would not recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many different types of cell phone holders this one is by far the best I've ever owned it does not ever drop the phone it holds it tight as a place made for the charge wire to come up through it is just the best I have owned
I would recommend this to a friendRated 3 out of 5 stars
Glue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glue melted during a very hot day on the dashboard
No, I would not recommend this to a friendRated 3 out of 5 stars
expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive................................................
I would recommend this to a friendRated 5 out of 5 stars
Game Changer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE it! Living in south Florida, it gets very hot in my truck. Attached to the dash, the mount has not come loose. This mount has been a game changer in my ability to see my phone, control music, etc and travel safely.
I would recommend this to a friendRated 1 out of 5 stars
Phone holder
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was probably the worst purchase I've ever made. Tried to return it you guys wouldn't take it back cuz I took it out of the package it literally took off some of my Dash on my van what it went to put my phone on it tore my dash off of my van.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hi there, I'm sorry that you have faced this negative experience with the Easy One Touch 5. To quickly resolve this issue, please contact iOttie Customer Support. While, we won't be able to refund you, we can certainly replace the product. Thank you.
Rated 3 out of 5 stars
My phone is to heavy keep sliding down
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone keeps sliding down from the windshield. My phone is to heavy, I have a note 10plus.
No, I would not recommend this to a friend