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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3739 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Easy One Touch 5 Universal Dash/Windshield Mount for its ease of use, stability, and ability to firmly hold mobile phones. The mount's suction and stickiness are also appreciated, along with its reasonable price. However, some customers have noted concerns regarding its size and difficulty mounting it on curved dashboards.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,739 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift in advance of the birthday. Birthday happened to be on day 14 after purchase. Item fell off dashboard within 5 minutes after install while driving down the road. Attempted to return item on day 15 and Best buy refused to refund or provide in-store credit. Huge waste of money. be very careful buying anything from Best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many different types of cell phone holders this one is by far the best I've ever owned it does not ever drop the phone it holds it tight as a place made for the charge wire to come up through it is just the best I have owned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glue melted during a very hot day on the dashboard

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My phone is to heavy keep sliding down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone keeps sliding down from the windshield. My phone is to heavy, I have a note 10plus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it! Living in south Florida, it gets very hot in my truck. Attached to the dash, the mount has not come loose. This mount has been a game changer in my ability to see my phone, control music, etc and travel safely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my dad, so he can place his phone on the dash to use as a gps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Car mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Won’t stay in place. Definitely would recommend a better brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wished it had better service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking on the phone everyone says I’m cutting out or breaking up really bad .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product would not stick to the dashboard very well. I tried attaching it to the windshield, and the weight of the phone made it collapse. I ended up returning the product.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi MaryAnne, I'm sorry that you have faced this negative experience with the Easy One Touch 5. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds really well. However the swivel likes to get loose and i have to constantly readjust it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work as well as I thought it would especially for the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iOttie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this item yet. So, I cannot rate it properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made and broke right away.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone holder would not tighten enough to hold the phone level. The plastic nut on the back broke and i had to throw it away.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Arlan, I'm sorry that you have faced this negative experience with the Easy One Touch 5. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  • Rated 3 out of 5 stars

    Maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t hold my phone good Between the clamps with a case on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within a week. The stickiness wore off so quick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone Holder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stickiness did not even last a day, I am very displeased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not stay as secure on my windshield as I would have preferred. Challenging to easily take the phone in and out of the mount when driving.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hello CharlotteM, Thank you for your feedback. We are sorry for the trouble with the adhesion and security of your mount. The suction cup will usually adhere to most windshields very easily due to the smooth surface. In contrast, the effectiveness of the mount on the dashboard can vary slightly, depending on how much texture or curvature there is. We would like some more information, so we can provide an immediate solution and if your mount is defective, we'll cover this under our 2-year warranty. Please contact us at cs@iottie.com at your earliest convenience.

  • Rated 1 out of 5 stars

    Phone holder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the worst purchase I've ever made. Tried to return it you guys wouldn't take it back cuz I took it out of the package it literally took off some of my Dash on my van what it went to put my phone on it tore my dash off of my van.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi there, I'm sorry that you have faced this negative experience with the Easy One Touch 5. To quickly resolve this issue, please contact iOttie Customer Support. While, we won't be able to refund you, we can certainly replace the product. Thank you.

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like not bad. Amazon some have it cheap price

    No, I would not recommend this to a friend