Customer Ratings & Reviews
- Model:
- HLCRIO171
- |
- SKU:
- 6409833
Customer reviews
Rating 4.6 out of 5 stars with 3717 reviews
(3,717 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Easy One Touch 5 Universal Dash/Windshield Mount for its ease of use, stability, and secure hold on mobile phones. Many appreciate its strong suction and stickiness, along with its reasonable price. However, some customers have noted concerns regarding its size and difficulty mounting it on curved dashboards.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not a strong enough adhesive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mount did not stick to my dash. It fell off the first time i used it and rinsing with warm water did not reset the adhesive as the instructions suggested.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stick to the dashboard of rav4. Do not fall into the trap
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash adhesive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adhesive is poor. I attempted to use this phone holder on an iPhone 13 Pro Max with a magnetic strip apple case. Stay away from this product unless you use a stronger adhesive.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello, thank you for your feedback. We are sorry for the trouble with the adhesion and security of your mount. The suction cup will usually adhere to most windshields easily due to the smooth surface, whereas the effectiveness of the mount on the dashboard can vary slightly, depending on how much texture or curvature there is. We would like some more information, so we can provide an immediate solution. Please contact us at cs@iottie.com at your earliest convenience.
Rated 2 out of 5 stars
Iottie phone mount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not efficient to mount and unmount phone and too many knobs to have to adjust
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Locking mechanism broke after 90 days... Best Buy says "No longer returnable"... do not buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken after 4 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked great for the first few months after purchasing. But within 4 months of use, the arm is unable to stay in place, making this product useless. I don't drive my car every day or use the mount every time I drive, so it was not heavily used either.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello Katie,
Thank you for your feedback! We are sorry to hear about the trouble with your Easy One Touch 4 Mount and we would like chance to make this right. It sounds as though there may be a part missing or something that has become defective during normal use. We would be happy to replace it for you.
Please contact our Customer Satisfaction Team directly at cs@iottie.com so that we can take care of this for you. Best regards, iOttie Customer Satisfaction Team
Rated 2 out of 5 stars
disapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cleaned car windshield well mount fell off twice had to mount on dashboard
No, I would not recommend this to a friendRated 2 out of 5 stars
OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for windshield application. Adhesive on dashboard base failed first time used.
No, I would not recommend this to a friendRated 1 out of 5 stars
Make Sure Car Interior is Conducive to Design
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a very specific dash and windshield curvature for this contraption to work with any stability.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Thank you for your feedback. We are sorry for the trouble with the adhesion and security of your mount. The suction cup will usually adhere to most (if not all) windshields easily due to the smooth surface, whereas the effectiveness of the mount on the dashboard can vary slightly, depending on how much texture or curvature there is. We would like some more information, so we can provide an immediate solution. Please contact us at cs@iottie.com at your earliest convenience.
Rated 1 out of 5 stars
Lasted a little over 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in March 2022. During hot weather this year, the adhesive failed. The pin closest to the suction cup also broke, which means the arm droops down. Useless at this point.
No, I would not recommend this to a friendRated 1 out of 5 stars
SOS GO AWAY.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Very flimsy. Horrible. Don't waste your money on something like this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Phone stand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not stick to any surface I tried in my car. I had to return it.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello Jerry,
Thank you for your feedback on the Easy One Touch 5 Mount. We are sorry to hear of the trouble with adhesion. If your dashboard is textured or curved, it may not be compatible, in which case we usually recommend mounting it to the windshield. We would have liked the opportunity to identify and resolve the issue for you and do have a 2-year warranty, to cover any performance-related defects. Should you have any issues in the future, you can reach us at cs@iottie.com where our Customer Satisfaction Team is happy to assist.
Best regards, iOttie
Rated 1 out of 5 stars
missing pieces
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.part of this mount wasn't in the box i received. the part that the phone holds just wasnt in the box.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Dear Stephanieann, thank you for your feedback. I'm sorry to hear your order was not fulfilled correctly and hope you have been able to resolve this. If not, we are happy to assist you. You can reach our customer satisfaction team at cs@iottie.com best regards, iOttie.
Rated 2 out of 5 stars
Phone holder
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well but falls off when hot outside Holder phone well
I would recommend this to a friendRated 2 out of 5 stars
Problems with glue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glue not sticking; tried reapplying with Krazy Glue and still coming off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't stay on my car long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't stay on my car long, felt down, so I had to return(((((
No, I would not recommend this to a friendRated 1 out of 5 stars
Mobile phone holder
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a match for my car Will have to return to see if I can find one that fits
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello CarolM, thank you for your feedback. I'm sorry to hear the Easy One Touch 5 Dash & Windshield Mount was not a good fit for you and hope you can find something suitable for your needs. We would like the opportunity to assist you in having the best mounting experience possible by identifying and addressing your concerns. Our customer satisfaction team is happy to resolve any performance-related issues and can be reached at cs@iottie.com
Best regards, iOttie.
Rated 1 out of 5 stars
Holder
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps coming off of the dash in the heat and the phone isn’t even attached to it
No, I would not recommend this to a friendRated 1 out of 5 stars
Phone Holder Glitch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 40 minutes for assistance in a nearly empty store. When waited upon, good service! Unfortunately, instructions noted the Toyotas I own (2) would not work with this phone holder. Returning.
No, I would not recommend this to a friendRated 2 out of 5 stars
average
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.subpar. It fell down from the dashboard after 1 month of use.
I would recommend this to a friend