Customer Ratings & Reviews
- Model:
- HLCRIO171
- |
- SKU:
- 6409833
Customer reviews
Rating 4.6 out of 5 stars with 3739 reviews
(3,739 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Easy One Touch 5 Universal Dash/Windshield Mount for its ease of use, stability, and ability to firmly hold mobile phones. The mount's suction and stickiness are also appreciated, along with its reasonable price. However, some customers have noted concerns regarding its size and difficulty mounting it on curved dashboards.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions, but the product never worked as described. Falls off constantly, suction cup/adhesive fails after 1-2 min, phone holder piece breaks and snaps into stuck position.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mobile phone holder
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a match for my car Will have to return to see if I can find one that fits
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello CarolM, thank you for your feedback. I'm sorry to hear the Easy One Touch 5 Dash & Windshield Mount was not a good fit for you and hope you can find something suitable for your needs. We would like the opportunity to assist you in having the best mounting experience possible by identifying and addressing your concerns. Our customer satisfaction team is happy to resolve any performance-related issues and can be reached at cs@iottie.com
Best regards, iOttie.
Rated 1 out of 5 stars
SOS GO AWAY.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Very flimsy. Horrible. Don't waste your money on something like this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one I purchased and each one didn’t hold my iPhone 12 Pro Max. No reflection on Best Buy, it’s a poor design from iOttie.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ms. Rigby
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this product that I opened it in the car due to 14 day return policy!!!!!!! in the parking lot COULD NOT FIGURE HOW TO OPERATE IT SO WENT BACK IN STORE Glad I did not leave parking lot and returned it right away!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't stay on my car long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't stay on my car long, felt down, so I had to return(((((
No, I would not recommend this to a friendRated 1 out of 5 stars
Mobile Mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this product did not stick to my dash, even though my car did not show up on the "do use list". It also did not stick to my window. With that said I am very dissapointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Opposite of Nike and Just Don't Do It!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone holder sucked. It didnt hold my z fold 3 and it fell right out as soon as i first installed and used it. Wouldn't recommend this one at all
No, I would not recommend this to a friendRated 1 out of 5 stars
don’t buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it and immediately tried to put it on in my car and I didn’t stick at all and once I thought I got it to stick I put my phone on the holder and it fell over continuously
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black part of the mount sticks to the dashboard, but the mount does not stick to the black part it falls immediately after adding my phone and now the black part is stuck to my dashboard
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work at all, i tried to put it everywhere it didnt stay up
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello Nicole, thank you for your feedback. We are sorry for the trouble with the adhesion and security of your mount. The suction cup will usually adhere to most windshields easily due to the smooth surface, whereas the effectiveness of the mount on the dashboard can vary slightly, depending on how much texture or curvature there is. We would like some more information, so we can provide an immediate solution. Please contact us at cs@iottie.com at your earliest convenience.
Rated 1 out of 5 stars
Poor cell holder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Cell phone holder does not stay attached to base. Will stick but 2 minutes later falls off. Tried it multiple times with or without a phone. Results all the same. Falls off
No, I would not recommend this to a friendRated 1 out of 5 stars
Dash cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn’t stick on my dashboard, so I had to return it, I was very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was loving this phone holder until it fell off yesterday. The sticky part on the base is no longer sticky enough to hold. Lasted 3 months
No, I would not recommend this to a friendRated 1 out of 5 stars
dont buy if you own a z fold 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked for about a day and then collapsed under the weight of my phone
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello MishaC,
Thank you for your feedback and sorry to learn about the trouble with the adhesive on your Easy One Touch 5 Dash & Windshield Mount. Although this is not common, if your dashboard is heavily textured or curved, it may not be compatible, in which case we would recommend mounting it to the windshield.
We would like to make this right, please contact our customer satisfaction team directly at cs@iottie.com and we'll troubleshoot this for you. Best regards, iOttie Customer Satisfaction Team
Rated 1 out of 5 stars
I would recommend to look at other options.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product only lasted a few days… I would recommend looking at other options…
No, I would not recommend this to a friendRated 1 out of 5 stars
Unwieldy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. It’s a bit unwieldy. I returned it and use my phone’s MagSafe instead and a mount I found for my specific car on Amazon.
No, I would not recommend this to a friendRated 1 out of 5 stars
Adhesive Not Advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction cup contains an adhesive that I’ve not been able to find any mention of. Returned it and had to purchase googone to clean my windshield.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shoddy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sigh. I used this product for a recent trip. It was okay. But now it just seems like the adhesive is crap. I stuck it to the dash as opposed to the window. Kind of shoddy ya ask me.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to use this for about 3 months. And then the piece that the phone rests in came off and I could not reattach it.
No, I would not recommend this to a friend