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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are delighted by the iTap 2's strong magnet, ease of use, and stability, frequently praising how well it holds their phones in place. Many appreciate the product's compact size and straightforward installation. However, some users experienced issues with the adhesive and noted that the metal plate may interfere with wireless charging capabilities. The mount's height was also mentioned as an area for potential improvement by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 790 reviews
  • Rated 2 out of 5 stars

    not a strong magnet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't really hold the phone by itself, the magnet is not that strong.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Ummmmmm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this wouldn't stick to the dash... Oh well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Holds the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds phones for road trips in the car. Does exactly what it says. No complaints there!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Use it to hold my sunglasses now. Going with cup holder stand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t sit level on my dashboard.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I put it on my dashboard where it sits level it interferes with my sight out the front window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    magnet is too weak and doesn’t hold your average iphone, adhesives to make the whole thing stay are meant for a one time use, so once you place it down forget about being able to move it. Don’t bother taking the risk of buying this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously returned so sticky part was shot so I returned this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawed design. It wouldn’t stick on my dashboard! It’s useless!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not stick well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In determining where to put the item so it would be close enough to see yet not interfere with dashboard devices or a view out the window we determined the dashboard to the left of the steering wheel was the most suitable location. Unfortunately it did not adhere well and therefore we could not use it and returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dId not stick to the dash - would not recommend again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    for Magnetic Dash & Windshiled Mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed on how it worked with my cell phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Coulsnt handle my iphone 13 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone kept falling off and thia thing only stuck tje first time i put it somewhere and once i moved it wouldnt stick

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good but weak for larger phones.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the iOttie iTap 2 magnetic dashboard mount in my car yesterday. the install of the mount itself is extremely easy, but it feels rock solid once mounted. it uses a 3M adhesive pad which makes me confident that it will stay in place even through hot summer days. I wanted to use the Metal plate that goes between your case and phone, but my Spigen case did not have anough room and was bulging. This would be a great feature for anyone with a more flexable case. I ended up installing the smaller black plate that is designed to be used on the outside of the case. This is a slim plate that doesent add much bulk to the phone. I had to mount this higher than i would like to work around my case's built in kickstand, but that is an issue with the case and not the mount system.  after following the recommendation to not mount the phone to the mount or 30Min. to let the adhesive cure, i tried mounting the phone. This feels solid but with a large note 9 it does wiggle a lot and has fallen off several times when I hit large bumps. I feel like a larger magnetized area on the mount or if I had a smaller phone this would function a lot better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend purchasing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item for me was a waste of money. Fell down while driving! Bougt super glue to help it adhere, to no avail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of money, the magnet doesnt stay on the phone. It fell off after 1 drive and wouldnt stay on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks! It's not strong enough to hold my phone. Everytime I tried to attach the phone to it, the whole thing would fall off, (I don't have a big phone). The glue isn't resistant enough. The whole thing just sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Fail

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted correctly, but when I put my iphone xs on, it fell off after about 20 seconds again, and again, and again. Tried warm water advice...NADA! Didn't work for me at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too complicated to put together if you are a disabled service member like me

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Dear Cole,

      Thank you for your feedback. We are sorry to hear that the iTap 2 Magnetic Mount has not met your expectations. For best results, with wireless-enabled phones, we generally recommend using the small metal plate at the bottom of the phone to avoid blocking the phone's wireless charging feature. If your phone does not have a wireless charging feature, using the large metal plate close to the center of the phone is ideal. We would like to know the specific details of the trouble you are having, so we can provide an immediate solution. Please contact us directly at cs@iottie.com at your earliest convenience.

  • Rated 1 out of 5 stars

    Not like the others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t stick well and you have to add something to your phone and can’t just use a mag safe case. Don’t buy.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Don’t buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this. Returned the next day. Did not hold phone at all while driving

    No, I would not recommend this to a friend