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Customer reviews

Rating 4.3 out of 5 stars with 809 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 809 reviews
  • Rated 4 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this done by appointment. Better battery. Phone lasts longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone battery wouldn’t last 2 hrs. New one is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but worth it. I received a follow up call after they fixed it. It only took a day. That was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my iPhone battery back in March.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair service is amazing. The people who worked there are very awesome. I recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE BATTERY REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GENUINE APPLE PRODUCT IS EXCELLENT. THE PRICE WAS LESS THAN EXPECTED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery is High quality! Definitely a life saver for preserving my phone’s battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone now works fine and I am very satisfied with this battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a new battery, and it's brand new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew you could just purchase a iPhone battery and your phone will work just like when you first purchased it. "Do it!" -Shia Labeouf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    such an easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did such a good job replacing my battery. I made an appointment and they were right on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having to charge my iPhone twice a day but after the Geek Squad replaced my battery I love my phone again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain-free easy iPhone service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new battery replacement for my older iPhone 6. Upon inspection, they weren't able to replace the battery due to Apple's physical battery security mechanism breaking, so GeekSquad had to send out for a replacement phone (for just the price of the battery replacement!). It arrived within a couple days, faster than the expected 3-4 days. Worked as intended. It even comes with a renewed 12 month AppleCare+ warranty to boot! Very satisfied with how everything turned out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a battery replaced for my mom's phone - the service was quick, efficient and now her battery is lasting all day long again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 6 was freezing and was totally sluggish and after replacing the battery it was like I had a new phone. Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quick and affordable service. Friendly staffs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This upgrade made a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement process was simple and easy to complete. I dropped my phone off and within an hour it was finished. thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped my Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and had two batteries available! fast and friendly service now I don't have to charge my phone every 3 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to have my iPhone 6 fixed and only took about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone battery replaced by Geek Squad. They did great service. I made an appointment and was completed in under an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad changed phone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents changed my iPhone battery because wouldn’t last and it was paid by Apple . They did a good job

    I would recommend this to a friend