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Customer reviews

Rating 4.3 out of 5 stars with 809 reviews

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  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 809 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price to change the battery. My phone can now work for two more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone holds power longer and computer appears more responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and they got the job done with no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to pay for the camera and battery replacement before they would order the parts. They failed to contact me for weeks. We are unable to call the store directly. Then when they finally did contact me, they insisted that I had to come right in or they would send my parts back. Both the employee and that employee supervisor were insistent that I had to come right in there however I was not able to that day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, and terrific replacement for my iPhone 7 Plus battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The Geek Squad agent was super helpful with the battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery replacement was quick and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fast and perfect job changing my battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal replacing battery by end of the year for $29. Fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service For iPhone battery replacement By best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad Battery Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone battery kept dying, Geek Squad took care of it. Awesome Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Do it very quickly, didn't wait long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn’t pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 3 different trips to get them to change my battery. If you are planning to use them I would suggest early morning

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable people, friendly staff, great to deal with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to the replacement battery the life of my phone last longer now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my battery changed since the life was subpar, did it very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job improvement on speed and battery life time and commitment done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing iPhone battery a breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster and simpler than trying to make an appointment at the Genius Bar! Same price as Apple, but without the crowds. Only note of caution - you *must* make an online appointment beforehand, they won't serve walk-ins for this. (Appointments are easy and plenty available same-day, so it's not a hardship, but definitely a necessity.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $29, this is a no brainer. Almost like getting a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took under an hour with appointment. Phone battery works great

    I would recommend this to a friend