Customer Ratings & Reviews

I can only rave about the dishwasher installer. He was efficient, knowledgeable, personable, courteous, and cleaned up after himself. I had total confidence that the dishwasher was installed correctly. Thank you!

Helped bring the phone back to life. Will still upgrade at some point since Apple forces you to with the constant updates.

Had the Geek Squad replace a broken screen on my iPhone and had them replace the battery as well. Everything went just as they said it would from the cost to the exact time it was ready. Just a perfect experience.

Look, i’m glad it was possible to fet service and I am thankful for that, but the battery replacement I recieved did end up scratching the bezel of my device and it took forever to check in due to the Apple repair system and archaic Best Buy one didn’t want to talk.

This item was needed and did exactly as stated. Would highly recommend to others.

This portable charger came half charged.. I was able to rapidly charge my phone 3 times before I had to put it on charge it.. I have a craft show coming up at the end of the month...I think that this charger is going to do the trick...

Izzy (#2711) and the rest of the Geek Squad involved, did a great job installing a new battery in my dead i-phone 7. I thought my phone was dead forever. I was beyond happy that they brought it back to life.

So glad to get this done. BB made this very easy to have my battery replaced. I made sure to do my backup first. This was completed within 1 1/2 hours. Phone was returned working the same as when I gave it to them but better.

the geek squad techs lied on several occasions, broke my phone, and only offered a far inferior loaner phone when I complained about the inconvenience. I look forward to never using their services again!

The agents fixed my phone screen in a timely manner and were very helpful!!

Agents replaced battery and iPhone screen. The original iPhone screen they replaced was bad and they worked really quickly to order a new one and get it replaced. Only had 1 day of having a bad screen.

I took my phone in for the battery to be replaced and it was quick and painless.

The perso or the worker helped with everything that i need

Staff was courteous and professional. I found Best Buy as a much better option to Apple store. They have the parts in stock and availability of appointments made the process easy and fast.

Seems to work ok but the charge runs out faster than the old one.

I have an iPhone 6s and after awhile the battery does not stay charged for long. You almost have to buy a new battery if you want to keep a charge for longer than 1 hour. Get you one!

best buy did a great and fast job replacing the battery on my iphone 6 - 2 years later however i question whether replacing the battery actually helped the battery life

Love the ease and the fact that the Geek Squad was so accommodating with the time frame that I needed my phone fine by. Love the quick service and friendly service from the Geek Squad team.

The customer service at the bestbuy store was great. It took an hour for them to replace the battery. No problem whatsoever.

Great fix! My phone still works great to this day. The customer service was the best!