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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 735 reviews

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  • Value

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 735 reviews
  • Rated 4 out of 5 stars

    satisfactory service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lot of rush due to holiday period but am satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service to replace my iphone battery. Nice and clean.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lionel. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in for an I phone battery upgrade.No battery was available so they placed an order and will call me within the week.No wasted time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery replacement in IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job replacing the battery in our iPhone I would have them do this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad replaced my iPhone battery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and were as timely as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called in for my appointment to have a new battery installed on my 6SP. No waiting. Geek was tech savvy, helpful & resourceful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was gear and speedy. Only thing was they had it under the customer name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Apple Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery replacement was done quickly and perfectly on an older iphone (iphone 6). The geek squad in Lubbock, Tx is phenomenal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery and screen replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new screen is great. No complaints. The new battery is no different than the original 3 year old one. When phone was new it would last all day easily now I get half a day. Glad I got the screen but wish I didn’t waste the money on a new battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend extremely friendly knowledgeable staff and gets product done on time and uses original equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new batteries in my wife’s and my I phone. Geek Squad took care of. It at a good price and good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a battery replacement was a screen glass replacement. Excellent job. Timely service. Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale it’s a good product I would absolutely recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! Turned in my phone for repair and was fixed within a couple of hours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Repair II

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good team, good customer service, iPhone hood like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restore my broken screen perfectly: despite being pricy it’s a great service outside of apple!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New battery installation successful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad put in a new battery and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the appointment. They saw me right on time, completed the replacement within the timeframe they gave me and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced battery no problems, took care of my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery is still working until now!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent buy. Did not use the phone for a week and the battery did not drain at all.

    I would recommend this to a friend