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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 736 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 735 reviews
  • Rated 5 out of 5 stars

    Dropped iphone in bathroom sink.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I remember, you guys charged me $300 to repair my iphone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced the battery on my iPhone. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gave me great service without even leaving my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iPhone 6 battery replaced and it works like new! I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery replacement would have gotten 5 stars but,after having made an appointment with geek squad, almost an hour passed before they called my name.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy in Greenwood has the best service in the service department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Did everything just like they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and cheap. It was like getting a whole new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves a great product and this is definitely a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service replacing my phone with shuttered screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was extremely easy!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one that works here is helpful and polite! Going back soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great fast and friendly . They were on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick quick quick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Conveniently efficient and cost appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to do. Glad Apple made it available for everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eventually got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had iPhone battery replaced. Was nice not having to go to the Genius Bar..... but ended up having to come back and get phone to work correctly. Would make the time to go to the Genius Bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone runs like a brand new one. Excellent performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old worn out battery on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had get my battery replaced at Best Buy on my cell phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst money spent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to say about incompetence of people who are in a CB position to help but are incapable of doing so! Furthermore, they seemed to care less about even work there! 7 1/2 hours to install a battery in my phone and my phone does not work as it did before they said installing a battery was easy! Easy to destroy my phone! And a C bill for $122.00 wasted money!!!

    No, I would not recommend this to a friend