Customer Ratings & Reviews

Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

Hey there! Congrats on your new phone! Although, I'm sure that having to upgrade after your replacement battery didn't work was not a great feeling. I'm sorry to hear that the new battery didn't work out for you. Sometimes with older phones, the newer operating systems can be a bit too much and use the battery up quicker than the newer, more efficient models.

I hope everything works out with your new iPhone X!

We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

Hi there. Thank you for taking time to share this with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. It's always frustrating to feel neglected and like your time was wasted. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

Thank you for taking a moment to share your thoughts with us. it's distracting enough to have to seek a replacement battery in the first place, but to not have your cellphone function better after doesn't help at all. We would recommend speaking with Geek Squad Agent about this. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store.

Hi there. Thank you for reaching out about this. I'm sorry to hear that the replacement didn't help out a whole lot with your battery life. The iPhone 7 battery is quite small to today's standards. That can go down faster as newer apps strain it more. If you have any questions or further concerns, please let us know!

We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

Thank your for reaching out to us. We're sorry to hear about the troubles you're having with the iPhones. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

We appreciate you taking the time to share this with us. An Iphone Battery replacement can certainly extend the life of the phone, and it's a great service that we provide. We're not happy to hear that you have had issues with the replacement battery. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.