Customer Ratings & Reviews

iPhone battery kept dying, Geek Squad took care of it. Awesome Job!

thanks to the replacement battery the life of my phone last longer now.

Had my battery changed since the life was subpar, did it very easily.

Great job improvement on speed and battery life time and commitment done

Way faster and simpler than trying to make an appointment at the Genius Bar! Same price as Apple, but without the crowds. Only note of caution - you *must* make an online appointment beforehand, they won't serve walk-ins for this. (Appointments are easy and plenty available same-day, so it's not a hardship, but definitely a necessity.)

Geek Squad never disappoints, Never can go wrong with their support and efficiency. Despite sometimes being yelled at low staff at times, they definitely dont get paid enough.

For $29, this is a no brainer. Almost like getting a new phone.

I made my appointment by website, and there was some confusion at the store about how the battery swap would be done. The staff was exceptionally helpful, and found a way to meet my needs quickly and in a very pleasant way. Very satisfied with the experience.

long lasting battery that doesnt over charge it stays strong

Took under an hour with appointment. Phone battery works great

Quick and easy replacement of the battery. The only thing that didn't quite make sense is that they told me according to their diagnosis my phone battery was operating as brand new, but it was not. It was not holding a charge for very long.

Paid $30 for a replacement. Phone last longer than before.

Fast quick and easy. Got a new battery in a few minutes.

The Geek Squad repaired my phone’s battery and screen promptly and kept me informed of the process at all times. They use genuine Apple parts. I am very happy with the service and the process.

Had an appointment ,seemed like the Best Buy guy was trying to talk me out of it because phone said battery heath was good I explained that phone was 3 years old and wanted to get new battery before the discounted Apple promotion was over he was polite told me to come back in 1 hour everything went fine

Was happy my iPhone battery was installed quickly. Only downside was the waiting in line to pick it up. I had to actually ask a volunteer to help me or I don’t know how long I would have waited.

Extremely quick service - was in & out within an hour

Battery is back to new again with the 29$ replacement.

I took my iPhone 7 into the Geek Squad at the Bestbuy store in Amherst NY to have what I suspected was a bad battery replaced. I was very impressed with the professionalism of the tech’s and their amazing talent. Obviously I was very pleased with the service and the treatment I received. I highly recommend the tech’s here

Perfect service, my iPhone 6s is running like new. Fast.