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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 737 reviews

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    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 737 reviews
  • Rated 5 out of 5 stars

    Geek Squad Replaced my Battery. Very Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to replace my iPhone 6S battery. Geek Squad replaced it quickly and without issues. My phone has worked perfectly since I got the replacement 6 months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my iPhone battery and service my iPhone to make it work like new again. It works great again and I could not be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad iPhone 7 battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone tested, product ordered and battery replaced. Smooth safe service. No added fees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to have helped my battery life alittle more. I have iphone 6s+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but you get what you pay for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my iPhone 7 Plus to the local Geek Squad with a cracked screen and a diminished battery. The price for the genuine replacement Apple parts is quite reasonable, but the service itself was pricey. However, I had installed an off-brand screen onto my iPhone (cracked it previously a year before) and the tactile feedback never quite felt right. Kept sticking and missing inputs enough to annoy me, so I bit the bullet and paid full price for professional service. When I got it back, it immediately felt like the real thing again. Not cheap, but worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of the iPhone battery replacement at BB and it couldn’t be easier. Made the appointment on the Apple website, set a time, and dropped off my phone. Less than 18 hours later it was ready to go. The only nuisance, and why I’m giving it 4 stars, is that you have to make another appointment on the Apple website to pick the phone back up. That came as a surprise and I should of been advised when I dropped it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Battery replaced with ease

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment at Best Buy to have my battery replaced rather than being pressured into purchasing a new phone. Geek Squad does amazing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new battery for my iPhone 6 made it perform like new. Smoother operation and not having to charge it every night. It now lasts up to 3 days without recharging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scared to get a replacement battery but it works just as well as the original.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this done by appointment. Better battery. Phone lasts longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone battery wouldn’t last 2 hrs. New one is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, effificent, little down time away from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were right in on our scheduled time and the rep replaced the battery with in the allotted time, will def use the services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery replacement. my original battery died like crazy. this one lasted better than any phone battery i have ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone battery fixed my quickly dying phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone works better now and doesn’t die quickly like it used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE BATTERY REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GENUINE APPLE PRODUCT IS EXCELLENT. THE PRICE WAS LESS THAN EXPECTED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my iphone 6S battery with ease. It extended the life of the phone and stayed charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iphone battery replacement done at best buy . They did their job right in time manner. since they installed new battery its work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace iPhone battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician replace our batteries in a couple hours and perfect work. If it was done by Apple store would have to wait for weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.

    I would recommend this to a friend