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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 737 reviews

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  • Value

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 737 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter put the SIM card in the slot without the tray accidentally. I tried using a small safety pin to get the SIM card out but it was still stuck inside the phone. I brought it to Bestbuy Rego Park in Queens the staffs are very nice, especially Brian C was very patient. He used a small pin and paper clip to slide on either side of the card. Finally the SIM card was out of the slot. I really appreciate his help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replaced battery on my iPhone and did a great job! Fast and efficient service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE battery replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my reservation same day. Service was done quickly and operates correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professional and easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent inspected my phone scheduled appointment and replaced it all in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I waited but the battery replacement was quick and painless. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with quick installation. My phone is now back to what it was when it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the work was done fast since i made the appt didnt have to wait long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy and Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to get my battery replaced from here! It’s working flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Estimated about 30 minute wait. Only took 15 minutes. New battery works as good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job changing out my iPhone battery! Fast courteous service....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery replacement at Best Buy luv it no long lines and super service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was able to do the battery replacement for my iPhone under the recall. Fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my battery replaced my iPhone’s battery life becamse significantly better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 5 replacement battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the replacement battery that I had bought. Phone functions like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got us more life out of this old phone and it wasn’t too bad &

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new replacement battery worked great on my IPhone 6S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was well worth replacing my battery and it was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast service and reasonable price. Great alternative rather than buying a whole new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 iPhone batteries replaced quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both mine and my husband's batteries on our iPhone 6 needed replacement. We had 2 separate appt. schedule but the lady agent didn't have an issue taking us both when we showed up. She patiently explained what needed to be done so we knew what to expect. She was thorough and methodical. We got our phones all fixed, cleaned and ready as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my phone battery quickly and efficiently. Phone runs just like new

    I would recommend this to a friend