Customer Ratings & Reviews

We were right in on our scheduled time and the rep replaced the battery with in the allotted time, will def use the services again.

I dropped my phone off and was told it would be ready by 4. I returned at 4 only to find the representative busy with a customer. After about 10 minutes waiting I approached her about my pickup and she responded with a rather curt answer that I should wait until she was done. I could hear people talking in the shop but nobody came out. I then approached the manager on duty and she went into the shop and came out with a tech who informed me that they could not complete the repair because they were not able to remove the security screws. As far as I’m concerned this experience is a complete failure of customer service. The only saving grace is that the manager was very courteous and apologetic. I guess I’ll have to take it to the Apple Store since your techs are not up to the simple task of removing screws.

great battery replacement. my original battery died like crazy. this one lasted better than any phone battery i have ever had

Quick, effificent, little down time away from my phone.

My phone works better now and doesn’t die quickly like it used to

I got my iphone battery replacement done at best buy . They did their job right in time manner. since they installed new battery its work fine.

The technician replace our batteries in a couple hours and perfect work. If it was done by Apple store would have to wait for weeks.

The agents replaced my iphone 6S battery with ease. It extended the life of the phone and stayed charged.

I got this done by appointment. Better battery. Phone lasts longer

Phone battery wouldn’t last 2 hrs. New one is working great

A bit pricey but worth it. I received a follow up call after they fixed it. It only took a day. That was nice.

GENUINE APPLE PRODUCT IS EXCELLENT. THE PRICE WAS LESS THAN EXPECTED.

This battery is High quality! Definitely a life saver for preserving my phone’s battery

My phone now works fine and I am very satisfied with this battery.

I never knew you could just purchase a iPhone battery and your phone will work just like when you first purchased it. "Do it!" -Shia Labeouf

The Geek Squad did such a good job replacing my battery. I made an appointment and they were right on time!

I was having to charge my iPhone twice a day but after the Geek Squad replaced my battery I love my phone again

The repair service is amazing. The people who worked there are very awesome. I recommend Best Buy.

I needed a new battery replacement for my older iPhone 6. Upon inspection, they weren't able to replace the battery due to Apple's physical battery security mechanism breaking, so GeekSquad had to send out for a replacement phone (for just the price of the battery replacement!). It arrived within a couple days, faster than the expected 3-4 days. Worked as intended. It even comes with a renewed 12 month AppleCare+ warranty to boot! Very satisfied with how everything turned out.

Needed a battery replaced for my mom's phone - the service was quick, efficient and now her battery is lasting all day long again!