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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 737 reviews

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  • Value

    Rating 3.6 out of 5 stars

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    Rating 3.7 out of 5 stars

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    Rating 3.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 737 reviews
  • Rated 5 out of 5 stars

    Phone is like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Determined to make my phone last. Best $29 I spent. Geek squad was great and fast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and quick service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to change out my old iPhone battery. Quick and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the battery replaced working awesome now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery wasnt charging and got it replced. No issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    battery replaced in lees than an hour!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for replacing my iPhone 6 battery through the Apple Battery replacement program. It was quick and simple and much easier and convenient than making an appointment and going to the the Apple store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery replacement for my iPhone. Same price from Apple with less wait time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy check in, fast and smooth service, great experience overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided excellent service and was able to put in a new battery very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced the defective battery very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The Geek Squad agent was super helpful with the battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy was amazing. The battery is working great on my iPhone 6S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and did a great job with the battery replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable people, friendly staff, great to deal with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad quickly replaced my iPhone battery and was decently priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery now works better.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone battery definitely stays charged longer. Glad I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $29 for a iPhone battery is a incredible deal! Reccomend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in Mountain View did a great job on replacing my phone's battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price to change the battery. My phone can now work for two more years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and they got the job done with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone holds power longer and computer appears more responsive

    I would recommend this to a friend