Customer Ratings & Reviews
- SKU:
- 5634901
Customer reviews
Rating 4.3 out of 5 stars with 835 reviews
(835 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers consistently note the positive battery performance and the speed of service provided. The replacement process is also considered simple and easy to complete. However, some customers have expressed concerns regarding the product's durability and heat dissipation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery performance
Rated 5 out of 5 stars
Great battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent replaced my iPhone battery and service my iPhone to make it work like new again. It works great again and I could not be more pleased.
I would recommend this to a friend Rated 4 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took advantage of the iPhone battery replacement at BB and it couldn’t be easier. Made the appointment on the Apple website, set a time, and dropped off my phone. Less than 18 hours later it was ready to go. The only nuisance, and why I’m giving it 4 stars, is that you have to make another appointment on the Apple website to pick the phone back up. That came as a surprise and I should of been advised when I dropped it off.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad change iPhone battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad associate did very good job on their job.
This review is from iPhone XS, XS MAX, XR Battery Replacement
I would recommend this to a friendRated 5 out of 5 stars
Expensive, but you get what you pay for!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought my iPhone 7 Plus to the local Geek Squad with a cracked screen and a diminished battery. The price for the genuine replacement Apple parts is quite reasonable, but the service itself was pricey. However, I had installed an off-brand screen onto my iPhone (cracked it previously a year before) and the tactile feedback never quite felt right. Kept sticking and missing inputs enough to annoy me, so I bit the bullet and paid full price for professional service. When I got it back, it immediately felt like the real thing again. Not cheap, but worth it!
I would recommend this to a friend- Pros mentioned:Battery performance
Rated 5 out of 5 stars
Profesional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced cell battery quickly and professionally. Fast service
I would recommend this to a friend Rated 3 out of 5 stars
Not the best experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm rating my experience with Geek Squad at a 3 star ONLY because after 3 appointments, someone was finally able to complete our IPhone replacement transaction. The first 2 appointments were complete failures as there was a "glitch" in the system and they said they could not submit the paperwork. It took 3 appts, 3 trips, 2 different Best Buys and over a month before a someone figured out a way around the glitch. Not sure I'll use them in the future.
This review is from iPhone Xr, 8+ Screen/Addl Dmg
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They replaced my battry and my iphone 12pro Max screen
This review is from iPhone XS, XS MAX, XR Battery Replacement
I would recommend this to a friend- Pros mentioned:Battery performance
Rated 5 out of 5 stars
Geek squad iPhone 7 battery replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone tested, product ordered and battery replaced. Smooth safe service. No added fees.
I would recommend this to a friend - Pros mentioned:Service speed
Rated 5 out of 5 stars
IPhone Battery replaced with ease
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made an appointment at Best Buy to have my battery replaced rather than being pressured into purchasing a new phone. Geek Squad does amazing work.
I would recommend this to a friend - Pros mentioned:Battery performance
Rated 4 out of 5 stars
Battery replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to have helped my battery life alittle more. I have iphone 6s+
This review is from iPhone Cam Rpl 8 7 6S+ 6+ 6 5s
No, I would not recommend this to a friend - Pros mentioned:Battery performance
Rated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new battery for my iPhone 6 made it perform like new. Smoother operation and not having to charge it every night. It now lasts up to 3 days without recharging.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brannon was awesome! Very helpful with fabulous hair!!
I would recommend this to a friend- Pros mentioned:Service speed
Rated 5 out of 5 stars
More convenient than Apple store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier than visiting an Apple store in my case. Friendly staff and fast service.
I would recommend this to a friend - Pros mentioned:Battery performance
Rated 5 out of 5 stars
Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scared to get a replacement battery but it works just as well as the original.
I would recommend this to a friend - Pros mentioned:Battery performance
Rated 4 out of 5 stars
Much needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this done by appointment. Better battery. Phone lasts longer
I would recommend this to a friend - Pros mentioned:Service speed
Rated 5 out of 5 stars
Geek squad is awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were right in on our scheduled time and the rep replaced the battery with in the allotted time, will def use the services again.
I would recommend this to a friend - Pros mentioned:Battery performance
Rated 5 out of 5 stars
Easy service and closer than taking to Apple stor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have replaced batteries at B.B. and the Apple store. Using B.B. was the same if not a little faster than Apple store and more convienient for us.
I would recommend this to a friend - Pros mentioned:Battery performance
Rated 4 out of 5 stars
Had to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone battery wouldn’t last 2 hrs. New one is working great
I would recommend this to a friend - Pros mentioned:Battery performance
Rated 5 out of 5 stars
quick installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great battery replacement. my original battery died like crazy. this one lasted better than any phone battery i have ever had
I would recommend this to a friend - Pros mentioned:Service speed
Rated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and friendly service and got products in same order good job service techs you made it all easy to get fixed
I would recommend this to a friend