Customer Ratings & Reviews
- SKU:
- 5634901
Customer reviews
Rating 4.3 out of 5 stars with 779 reviews
(779 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad replaced my broken phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an initial product check then decided a unit replacement was required.
This review is from iPhone Xs Screen/Addl Damage
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced my battery efficiently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and communicated the steps of the process and expected wait times well.
I would recommend this to a friendRated 5 out of 5 stars
Quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They changed the battery on my old device and now it works perfect. Same day service
I would recommend this to a friendRated 5 out of 5 stars
Dry professional.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad person helped in a difficult situation and made the process and outcome pleasurable.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was quick and efficient in replacing my battery. No damage to the phone and didn’t even lose my data!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my battery quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad replaced my battery and also repaired my screen all within a couple of hours.
I would recommend this to a friendRated 5 out of 5 stars
Replaced iPhone battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never called me to tell me that the phone battery was ready to be picked up. I waited 3 hours in the store
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought replacing my battery would have fixed the draining of my battery issue. Was i ever wrong. Besides the great customer service I can’t say I was pleased with the result. My battery still drains quickly. Maybe it’ll help you out more than me
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .While it sounds like you had a positive experience with your local Geek Squad during the battery replacement, it’s disappointing to hear your phone battery doesn’t appear to be operating as expected. If you’re still having trouble, don’t hesitate to give us a call at 1-800-GEEKSQUAD or 1-800-433-5778, and we’ll be happy to offer any additional assistance we can.
Rated 5 out of 5 stars
Battery replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service rendered by the service team. Very precise with wait time
I would recommend this to a friendRated 5 out of 5 stars
Sandisk is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They make the best cards, all I ever use. I have been using all types of their products, never a failure.
I would recommend this to a friendRated 5 out of 5 stars
IPhone Battery Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Much better than dealing with the pathetic Apple store. Highly recommend tge Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Replacement phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my phone dye. Had to replace the who phone for 380. It was brand new just without accessories
This review is from iPhone 8 7+ WUR/Scn/Add Damage
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was able to swap the battery in my iphone which was getting depleted way to quickly
I would recommend this to a friendRated 5 out of 5 stars
very professional
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are very good and very professional, and they tell u what is good and what is not good
I would recommend this to a friendRated 5 out of 5 stars
broken iphone screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fix my broken screen. Scheduling was easy and it looked good as new.
This review is from iPhone XsMax 7 6(S)+ Scn/AdDmg
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The replacement is painless and quite. I can’t tell the phone has been opened at all.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best experience in everything with best buy. Overall world class customer service experience
I would recommend this to a friendRated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a about a week and the battery went back to being horrible. Would not even last an hour. Was extremely frustrating seeing that it was just replaced but oh well. Ended up buying a new phone instead.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service by the Geek Squad. Mason replaced the battery on my iPhone in less than 20 min!
I would recommend this to a friendRated 5 out of 5 stars
Battery replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and respectful. My work was done promptly.
I would recommend this to a friend