Customer Ratings & Reviews
- SKU:
- 5634901
Customer reviews
Rating 4.3 out of 5 stars with 830 reviews
(830 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Battery replacement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought my iPhone in for apple replacement of my iPhone 7 battery. It was done quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Cracked screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick fix and as always very friendly employees!!!
This review is from iPhone XS, XS MAX, XR Battery Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replaced my iPhone battery quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad replaced my iPhone battery quickly and for the reduced fee Apple was charging.
I would recommend this to a friendRated 5 out of 5 stars
Quick and convenient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and friendly! Cared about my time. Made an appointment and got right in with no wait
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first time using their service, staff was very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Affordable, timely, convenient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even a while later, everything continues to have returned to function. I love it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service done by Geek squad. And saved us time and another round to come pick it up.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job installing new battery - very happy with service and purchase
I would recommend this to a friendRated 5 out of 5 stars
Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary when you have an older phone that you aren't ready to depart from.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced my broken phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an initial product check then decided a unit replacement was required.
This review is from iPhone Xs Screen/Addl Damage
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced my battery efficiently
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and communicated the steps of the process and expected wait times well.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was quick and efficient in replacing my battery. No damage to the phone and didn’t even lose my data!
I would recommend this to a friendRated 5 out of 5 stars
Dry professional.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad person helped in a difficult situation and made the process and outcome pleasurable.
I would recommend this to a friendRated 5 out of 5 stars
Quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They changed the battery on my old device and now it works perfect. Same day service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my battery quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad replaced my battery and also repaired my screen all within a couple of hours.
I would recommend this to a friendRated 5 out of 5 stars
Replaced iPhone battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They never called me to tell me that the phone battery was ready to be picked up. I waited 3 hours in the store
No, I would not recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought replacing my battery would have fixed the draining of my battery issue. Was i ever wrong. Besides the great customer service I can’t say I was pleased with the result. My battery still drains quickly. Maybe it’ll help you out more than me
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .While it sounds like you had a positive experience with your local Geek Squad during the battery replacement, it’s disappointing to hear your phone battery doesn’t appear to be operating as expected. If you’re still having trouble, don’t hesitate to give us a call at 1-800-GEEKSQUAD or 1-800-433-5778, and we’ll be happy to offer any additional assistance we can.
Rated 5 out of 5 stars
Battery replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service rendered by the service team. Very precise with wait time
I would recommend this to a friendRated 5 out of 5 stars
Sandisk is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They make the best cards, all I ever use. I have been using all types of their products, never a failure.
I would recommend this to a friendRated 5 out of 5 stars
IPhone Battery Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Much better than dealing with the pathetic Apple store. Highly recommend tge Geek Squad.
I would recommend this to a friend