Customer Ratings & Reviews
- SKU:
- 5634901
Customer reviews
Rating 4.3 out of 5 stars with 835 reviews
(835 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.7
Rating 3.7 out of 5 stars
- Ease of Use3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers consistently note the positive battery performance and the speed of service provided. The replacement process is also considered simple and easy to complete. However, some customers have expressed concerns regarding the product's durability and heat dissipation.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent provides excellent services and very professional
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great when needed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great at finding the issue with my water damaged iPhone.
This review is from iPhone Xs Screen/Addl Damage
I would recommend this to a friendRated 5 out of 5 stars
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service experience. The battery replacement was ready in 2 hours
I would recommend this to a friendRated 5 out of 5 stars
snack food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never stop to buy snacks at wawa but to have them at front counter was cool
I would recommend this to a friendRated 5 out of 5 stars
Excelent!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great services!!! I would recommend this to me friends and family.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaces my iPhone battery.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad replaces my iPhone battery to my complete satisfaction.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Geek squad replaced iPhone battery for less price.
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy, authorized Apple repair! iPhone was good as new
I would recommend this to a friendRated 2 out of 5 stars
Poor customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad mishandled sign in for repair. Spent over an hour with Best Buy remote customer service department to resolve. Should be able to contact the local store not a call center. Too much time spent correcting Best Buy’s mistake. Repair was completed after management intervention.
No, I would not recommend this to a friendRated 5 out of 5 stars
Appliance Delivery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality staff did superb delivery. On time and lots of contact.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed a phone battery quickly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed phone and explained the diagnoses very well
I would recommend this to a friendRated 5 out of 5 stars
Was recommended.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have in case any problems that may arise in the future.
I would recommend this to a friendRated 5 out of 5 stars
quickly and efficiently installed the battery.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent were hospitable and accommodating, easy to talk too.
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were supposed to replace my phone battery same day and they took 3 days and still didn’t do it so I went ahead and picked my phone up myself.
No, I would not recommend this to a friendRated 5 out of 5 stars
iPhone battery replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues. Tech was helpful. Price was reasonable.
I would recommend this to a friendRated 5 out of 5 stars
Changed my battery on my iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and professional will use again and again
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service at the geek squad counter was fantastic!
I would recommend this to a friendRated 5 out of 5 stars
iPhone battery replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad replaced the battery on my iPhone. They are very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Dropped iphone in bathroom sink.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I remember, you guys charged me $300 to repair my iphone.
This review is from iPhone 6 6s Screen/Addl Damage
No, I would not recommend this to a friendRated 5 out of 5 stars
iPhone battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my iPhone 6 battery replaced and it works like new! I love it
I would recommend this to a friend
