Customer Ratings & Reviews

Replaced quickly and at a reasonable price...and still going strong.

I was seriously upset my battery on my iPhone suddenly stopped holding a charge and had little hope the Geek Squad could help. Was I wrong! The employee was available at my appointment time, explained exactly what he was going to do and how long it would take and then did it. In under the time promised and the best surprise? It was amazingly inexpensive. I wouldn’t hesitate to use them again.

New battery big improvement on my IPhone. Very quick on the repair

My daughter put the SIM card in the slot without the tray accidentally. I tried using a small safety pin to get the SIM card out but it was still stuck inside the phone. I brought it to Bestbuy Rego Park in Queens the staffs are very nice, especially Brian C was very patient. He used a small pin and paper clip to slide on either side of the card. Finally the SIM card was out of the slot. I really appreciate his help!

I went to best buy to have battery replacement. Next after the battery replacement I was having issues with my phone speaker & I came back to best buy only for them to say to take it to apple after battery replacement caused speaker issue. I learned my lesson to take my Apple products that I have to take it only to apple and not best buy. I came to best buy to ask for my money return. Not to mention when I arrived to best buy in advance I also reserved a time which took someone a while to come see me. In my opinion I think best buy should train there employees throughly so this situation does not happen to someone else.

Geek squad replaced battery on my iPhone and did a great job! Fast and efficient service!

Made my reservation same day. Service was done quickly and operates correctly.

The agent inspected my phone scheduled appointment and replaced it all in no time

Not sure why I waited but the battery replacement was quick and painless. Thanks!

Excellent service with quick installation. My phone is now back to what it was when it was new.

It was a great experience to get my battery replaced from here! It’s working flawlessly.

Estimated about 30 minute wait. Only took 15 minutes. New battery works as good as new.

the work was done fast since i made the appt didnt have to wait long

Best Buy was able to do the battery replacement for my iPhone under the recall. Fast and easy.

I am very pleased with the replacement battery that I had bought. Phone functions like new.

When I got my battery replaced my iPhone’s battery life becamse significantly better.

Excellent job changing out my iPhone battery! Fast courteous service....

Battery replacement at Best Buy luv it no long lines and super service

Got us more life out of this old phone and it wasn’t too bad &

The new replacement battery worked great on my IPhone 6S.